Transmission Lead
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
At Sequoia Connect we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent connecting human potential with complex industrial execution. By joining our inner circle you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your Human OS and accelerating your growth through world-class high-impact projects.
We are currently partnering with a global IT powerhouse that represents the connected world through innovative customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally our client empowers over 1200 global customersincluding several Fortune 500 companiesto Rise. With a massive network of 163000 professionals across 90 countries they are at the absolute forefront of digital transformation leveraging next-generation technologies such as 5G AI Blockchain and Quantum Computing.
This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise this is where you belong.
Responsibilities:
- Act as the Single Point of Contact (SPOC) for NOC Operations covering Transmission (TX) RAN and the Technical Help Desk.
- Manage customer escalations and expectations developing and executing improvement plans to consistently meet SLAs and KPIs.
- Serve as the Subject Matter Expert (SME) for Transmission Networks (SDH DWDM OTN) to ensure stable operations.
- Lead a team of 50 engineers identifying knowledge gaps and driving competence-building initiatives.
- Support the Service Manager in SLA/KPI mitigation and formal sign-offs.
- Conduct post-mortem reviews for critical incidents and ensure the implementation of corrective actions.
- Drive automation implementation to increase operational efficiency within the NOC.
- Participate in governance meetings with both internal and external stakeholders.
Requirements:
- 12-15 years of experience working with OEMs or Tier 1 mobile service providers in a Network Operation Centre (NOC).
- 4-5 years of experience managing large teams (50 engineers).
- Hands-on expertise in Transmission technologies: SDH DWDM and OTN network operations.
- Deep understanding of telecom domains: 2G 3G LTE and 5G.
- Proficiency in Vendor NMS/EMS platforms (e.g. Huawei Alcatel Adva Ericsson Nokia).
- Experience in transmission circuit provisioning and network optimization.
- Solid understanding of mobile backhaul networks (MPLS Ethernet).
- Strong knowledge of Change and Problem Management frameworks.
- BTech degree in Electronics & Communication (ECE) Computer Science or Telecommunications.
- CCNA Certification is required.
Languages
- Advanced Oral English.
- Advanced Spanish.
Note:
- Fully remote
If you meet these qualifications and are pursuing new challenges start your application on our website to join an award-winning employer. Explore all our job openings Sequoia Careers Page: Requirements: Requirements:
Transmission Lead NOC Manager DWDM SDH OTN 5G MPLS Circuit Provisioning SLA Management Huawei Ericsson Nokia CCNA.
