Process Manager Process Excellence
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Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job title: Process Manager - Process Excellence
Department: Finance GBS
Location: Bangalore India
Company: Novo Nordisk - GBS India
Are you passionate about driving excellence and fostering strong relationships Do you have a knack for identifying opportunities for improvement and implementing impactful solutions If youre ready to make a difference in a global organisation we invite you to join Novo Nordisk as our new Process Manager - PE & KAM. Read on and apply today!
About the department
You will be joining our Finance and Procurement Global Business Services (GBS) team in Bangalore. Established in 2007 Finance and Procurement GBS supports various finance functions for Novo Nordisk globally. As part of this role you will be part of our Finance Operations team which is responsible for process improvements across Finance Operations including R2R O2C 180 employees based in Denmark 300 employees in India and globally 500 people working in finance operation we are a strategic partner to the execution of the companys strategy for the International Operations.
The atmosphere is dynamic collaborative and innovation-driven with a shared commitment to excellence and continuous improvement.
The position
As a Process Manager - PE & KAM you will:
- Manage key relationships between GBS and Affiliates of Region EM ensuring seamless collaboration.
- Actively participate in monthly GBS/Affiliate calls prepare call reports and devel-op actionable plans.
- Conduct regular follow-ups with the GBS team to monitor progress and provide necessary support.
- Document all cases thoroughly and create comprehensive action plans to address quality gaps.
- Drive improvements in KPIs and establish robust controls for autonomous high-quality operations.
- Provide insights and updates to Finance Directors and other leaders on a monthly and quarterly basis.
- Administer the EM service quality survey to gather feedback and identify trends for improvement.
- Promote new applications of GBS and communicate effectively.
- Manage common EM issue logs and enhance operational performance in areas such as vendor payments trade receivables and failed payment analysis.
- Identify and lead opportunities for process re-engineering digital transformation and automation initiatives.
- Ensure compliance with health and safety standards fostering a safe and healthy working environment.
Qualifications
- A masters or graduate degree in Business or Finance.
- 10-15 years of experience in a finance organisation.
- Strong understanding of P2P O2C R2R and Tax & Treasury process flows.
- Knowledge of internal controls and Sarbanes-Oxley (Sarbox) compliance.
- Strong analytical and data insight skills.
- Excellent interpersonal skills to work with senior leadership teams.
- A Lean mindset and strong project management skills.
- Experience in transformation continuous improvement and digital/automation initiatives.
Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes we are growing massively and expanding our commitment reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table and we work continuously to bring out the best in them.
Working at Novo Nordisk were working toward something bigger than ourselves and its a collective effort. Join us! Together we go further. Together were life changing.
Contact
To submit your application please upload your CV online (click on Apply and follow the instructions).
Deadline
7 April 2026
Disclaimer
It has been brought to our attention that there have recently been instances of fraudulent job offers purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information purchasing of equipment or funds to further the recruitment process or offer paid trainings.
Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.
Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk were not chasing quick fixes were creating lasting change for long-term health. For over 100 years weve been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of whats possible in healthcare. We embrace diverse perspectives seek out bold ideas and build partnerships rooted in shared purpose. Together were making healthcare more accessible treating and preventing diseases and pioneering solutions that create change spanning generations. When you join us you become part of something bigger a legacy of impact that reaches far beyond today.
Required Experience:
Manager
Key Skills
About Company
You will be part of the Gulf Cluster sales team based in Qatar. You will report to the Country Sales Manager. The local team consists of approx 10 employees, and has highly-engaged and experienced members that are looking for a new teammember.
