Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh thoughtful ingredients warm flavors and dishes rooted in tradition while embracing a sense of ritual grounding and connection.
Designed to feel like a retreat from the everyday Casa Madera blends soulful energy handcrafted cocktails and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive intentional and touched by the elements.
Casa Madera has locations in Toronto and West Hollywood each offering its own interpretation of this coastal Mexican escape.
Department:Front of House
Employment Type:Part-TimeNon-Exempt
ReportsTo:General Manager
Job Summary
The Food Runner plays a key role inmaintainingthe flow of service between the kitchen and the front-of-house team ensuring all food is delivered accurately efficiently and at the proper temperature. This position requiresstrong communication attention to detail and extensive menu knowledge to confidently describe each dish including modifications upon delivery. Food Runners contributeto smooth service flowby supportingtimelyservicemaintainingpresentation standards andassistingwith table maintenance throughout the dining experience.
Key Responsibilities
Deliver food promptly from the kitchen to guests accuratelyidentifyingeach dish and verifying order details and modifications
Maintain clear and consistent communication between the kitchen and front-of-house teams to support smooth service flow
Ensure all food is served at theappropriate temperatureandin accordance withpresentation standards
Support table maintenance byassistingwith clearing and resetting dishes and utensils as needed
Maintain a clean safe and organized work environment in compliance with all health and safety regulations
Proactivelyanticipatethe needs ofServers kitchen staff and guests during service
Qualifications
Previousexperience in a fine-dining or full-service restaurant environment preferred
Strong communicationskills with the ability to work effectively as part of a team
Ability to follow verbal instructions provided in English andassistwith guest needs or concerns
Availability to work nights weekends and holidays
Ability to stand for the duration of assigned shifts and lift push or pull up to 35 pounds
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin disability veteran status or any other characteristic protected by applicable law.
If you requirea reasonableaccommodation to complete the application or interview process please contact Human Resourcesat . We are committed to providing reasonable accommodationsin accordance withapplicable law.