System Specialist

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - McCarran Reno 3300 Waltham Way Suite 106

Division:Solutions
Job Posting Title: System Specialist
Time Type: Full Time

POSITION SUMMARYThe WMS Super Useris responsible forthe efficient transmission of information and the storage and analysis of informationby means ofcomputer networks and systems the Internet and computer databases. Responsibilities include but are not limited to installingmaintainingand supporting thefacilitiescomputer systems. The WMS Super User will provide general maintenance and system updates on network hardware and software analyze problems and monitor networks to ensure their availability to users. May gather data TO EVALUATE A SYSTEMS PERFORMACE IDENTIFY USER NEEDS ANDdeterminesystem and network requirements. May berequiredto be on call outside of normal business hoursin order toresolve system failures or other problems. Will rely on experience and judgement to plan andaccomplishgoals.ESSENTIAL DUTIES AND RESPONSIBILITIESOperationsActs as the primary support of the clients systems solutions for the user andmaintainstracking tools for support service requests and resolutions by location and resourceEngagesappropriate expertresources when complex support issues arise outside of the WMS-Red Prairie and/or SAP applicationWorks with the companys team to successfully close support service request issues and support testing activitiesWorks with project teams to help implementmaintain and improve Internal SystemsEnsures that company and company assets aremaintainedresponsiblyEffectively communicates relevant IT-related information to site management and client management (asappropriate)Maintains system efficiency. Will ensure the sites computer system allows all the components including computers the network and software to work properly test and coordinate modifications to the system whenneeded andtroubleshoot problems when they communication with corporate IT and operations work with corporate IT to resolve complex collaboration withITdeterminesways to store organize analyze use and present produce regular reports on a dailyweeklyand monthly RF Standard Operating Procedures (SOPs) are train associates on updated SOPs Microsoft Office WMS programs and RF respond to all inquiries about WMS-Red Prairie and/or other related computer related refer questions toappropriateperson when for professional verbal and written communication with all internal and external adhere to professional etiquette standards when communicating with Management members coworkers customer and other various research projects and/or special for overseeingmanpower recruiting retention and development of people for the operation in his/her scope of that procedures exist at all sites to guarantee client service productivity as well as facilities and equipment goals to provide continuous improvement for assigned siteOTHER DUTIESPerforms other duties asrequired.SUPERVISORY RESPONSIBILITIESN/ASKILLS & ABILITIESComputer SkillsMid to Senior Microsoft Office skillsTechnical knowledge of technologies appropriates to the assigned application or set of applications businessunitor in the administration and maintenance of infrastructure software systems with Red Prairie RF/ RDTs UNIX proprietary WMSWi-Fi experience / RF systems and equipment experienceLanguage SkillsEnglish (reading writing verbal)Interpersonal communication and language skills (e.g. listening to others speaking to others reading writing).Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization).Basic to Intermediate skills & financial acumen (analyzing financial information dealing with complexity problem solving using sound judgment).Analytical skills (e.g. storing information data management mining data learning and following procedures).Education& Experience:Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirementMinimum of 2 years of job related/relevant experience.3-5 years of experience is dealing with end users vendors and to endunderstanding of the business intelligence and all the componentsrequiredto run a BI environment.
Certificates & Licenses:N/AMathematical SkillsGood mathematical skillsOther SkillsConviction (adapting to change being flexible finding work improvements resolving conflicts).Customer passion (customer service).Personal integrity (behaving withintegritysensitivity to others).People and relationship management skills ( sensitivity to others).Results driven (being dependable being persistent/overcoming barriers being productive being resourcefuldemonstratingwork ethic drive to achieve goals IT compliance prioritizing reading taking Initiative taking ownership working autonomously project management skills).Change management skills (e.g. learning agility adapting to change).Works under general supervision but is expected to use knowledge and experience to provide quality support to the user be able to work in unregulated temperatures within the warehouse during the warmer and coldermonthscan range from mild to moderate.CORE COMPETENCIESLeader of Others Accountability Business Acumen Communication / Building Partnership Developing Oneself Developing Others Drive for Results Embracing Change Problem Solving Empowerment Leadership Excellence Leading Change Problem SolvingIndependent Contributor Accountability Communication / Building Partnership Customer Orientation Developing Oneself Drive for Results Embracing Change Problem Solving Professional CompetenciesPHYSICAL DEMANDSOccasionallyHandling/Fingering SittingFrequentlyBendingConstantlyWalking and StandingAbility to Lift/Carry and Push/Pull21-50 poundsReachaboveshoulder reach outward squat or kneel.Other Physical Requirements:Whileperforming the duties of this job the employee uses his/her hands to finger handle or feel objects tools or controls; reach with hands and arms; stoop kneel or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance be able to lift bend stoop reach and be able to lift up to 30 be able to stand for several hours per day to perform required job duties as required by the nature of the business that is be able to travel by plane and/or automobile.WORK ENVIRONMENTWhile performing the duties of this job the employeerarely isexposed to fumes or airborne particles toxic or caustic chemicals. The noise level in the work environment isusually lowto conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is berequiredto be on-call outside of normal business hoursin order toresolve system failures or other physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Reasonable Accommodations StatementTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

For this position the expected base pay range is annually. Actual compensation will be determined based on job-related factors including relevant experience skills education or certifications and geographic location consistent with applicable laws and company offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical prescription dental vision and life insurance as well as flexible spending accounts (FSAs) health savings accounts (HSAs) (for eligible plans) and short- and long-term disability also have access to wellness resources Employee Assistance Program (EAP) services and other support benefits. Financial benefits include participation in the DSV 401(k) plan which provides company matching contributions of up to 5%.To support work-life balance DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at. If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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