Product Portfolio Operations Manager, Vice President
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Job Location:
Wilmington, DE - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Description
Join a dynamic team advancing Consumer Banks product operating models and driving process efficiencies through automation and AI. Leverage your expertise to connect day-to-day portfolio operations with enterprise controls and tools ensuring strong engagement and alignment across the product portfolio.
As a Product Portfolio Operations Manager in Consumer Bank you will serve as the primary contact for Atlassian Align manage requests and data quality and drive planning and prioritization rhythms. You will produce portfolio reporting steward dependency management and lead engagement for upcoming product controls. This role requires proactive communication to keep product technology design and data stakeholders aligned on priorities timelines and process changes
Job responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realized
- Implements a product-level collection strategy consisting of controls financials and resourcing needs
- Monitor Product Controls KPIs end-to-end: analyze reports validate data quality and engage product teams when thresholds are missed to drive remediation.
- Manage portfolio hygiene and follow-through: track metrics and actions update systems of record and coordinate with Controls partners to keep status current.
- Orchestrate control readiness: stay on top of timelines/changes communicate upcoming controls and ensure teams are prepared ahead of key dates.
- Run stakeholder communications: establish a structured framework for priorities status risks and changes; proactively re-prioritize and tailor plans as work varies
- Own knowledge and enablement: maintain a user-friendly Confluence hub with standards FAQs timelines and training; iterate docs/templates and workflows based on feedback.
- Serve as primary owner for Consumer Bank Align: manage access enhancements triage and resolve issues and ensure portfolio structures and themes are accurately reflected.
- Drive tool adoption and continuous improvement: oversee engagement and health of product tools promote best practices and automation and partner across Product Tech Design and Data to manage dependencies risks and metrics at scale.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Extensive experience with Atlassian Align administration and portfolio planning at scale.
- Extensive experience in agile product development methodology.
- Excellent relationship-building skills with the ability to establish trust and lead by influence.
- Proven experience delivering timely high-quality executive communications presentations and reporting; strong attention to detail and design excellence.
- Self-motivated tenacious and able to work with a high degree of independence.
Advanced proficiency in Microsoft Office tools (Excel PowerPoint Teams) Confluence and Jira.
Preferred qualifications capabilities and skills
- Demonstrated ability to lead and implement change in fast-paced complex environments.
- Experience with Alteryx and Tableau.
Required Experience:
Exec
Key Skills
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
