Professional, Operations
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Job Location:
Wayzata, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Cargill is committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. Sitting at the heart of the supply chain we partner with farmers and customers to source make and deliver products that are vital for living.
Our 155000 team members innovate with purpose providing customers with lifes essentials so businesses can grow communities prosper and consumers live well. With over 160 years of experience as a family company we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thingtoday and for generations to come.
Job Purpose and Impact
- The Manager I Operations job leads the execution of the tactical and strategic plans of the organizations infrastructure initiatives to sustain optimal performance security and scalability. This job leads and guides the team responsible for monitoring and maintaining systems troubleshooting issues and implementing robust security measures. This job builds and maintains vendor relationships fosters cross functional collaboration oversees project management and resource allocation and leads continuous improvement and innovation in technology operations.
Key Accountabilities
MONITORING AV SYSTEM PERFORMANCE:Monitorsthe health and performance of AV systems across conference rooms and collaboration spaces using management tools to track device statusidentifyissues andmaintainoptimalfunctionality. Includesmonitoring backend infrastructure (e.g. resource managers bridges content servers) and endpoints in all regions.
TROUBLESHOOTING & RESOLVING ISSUES: Diagnoses and resolves moderately complex AV problems affecting codecs controllers displays audio devices and connectivity. Performs root cause analysis and implements preventive measures. Escalates to vendors (e.g. Poly Zoom) as needed and tracks tickets through resolution.
INCIDENT MANAGEMENT: Responds to AV incidents outages and performance alerts categorizing issues and coordinating with technical teams and vendors for timelyresolution. Provides after-hoursand on-call support as.
SYSTEM ANALYSIS & INTEGRATION: Performs analysis to troubleshoot AV signal flow and ensure proper communication between AV components and collaboration platforms (e.g. Microsoft Teams Rooms Zoom). Supports integration and configuration of new AV hardware and software.
CONFIGURATION & DEPLOYMENT: Assists in configuring and deploying AV hardware and software ensuring compatibility with existing systems. Assistapproved vendors withuproom systems peripherals and control interfaces. Performs initial remote setup of newly installed endpoints and supports moves addsorchanges.
COLLABORATION & COMMUNICATION: Partners with vendors service providers and internal teams to resolve AV issues and improve performance. Provides clear communication and timelyupdates to stakeholders. Coordinates onsite support as needed.
Qualifications
- Minimum requirement of 6 years of relevant work experience. Typically reflects 10 years or more of relevant experience.
Equal Opportunity Employer including Disability/Vet.
Required Experience:
Unclear Seniority
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
