Technical Writer

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

THE ROLE

The Digital Experiences team is seeking a Technical Writer to join our team. This role involves collaborating with experts to develop articles guides and comprehensive documentation for Pures products and services. This individual contributor role will report into the Digital Experiences business unit and collaborate with the Performance Education and Knowledge (PEAK) team to create technical product documentation.

WHAT YOULL DO

• Translate highly technical and complex information into easy-to-understand documentation for both technical and non-technical audiences
• Identify and interview subject matter experts product managers solutions architects and engineers to gather technical information about our products and processes
• Create update and maintain a variety of content including installation and configuration guides technical specifications best practices supportability process enablement technical blogs and more
• Leverage generative AI tools and prompt engineering techniques to draft edit and summarize technical content accelerating documentation velocity while ensuring factual accuracy and adherence to style guides.
• Utilize access to experts labs and research to ensure the technical accuracy and usability of our content
• Use and improve development of templates style guides team process and standards to maintain consistency across our content
• Review and edit content submitted by multiple collaborators across the organization for grammar style and formatting to ensure the content adheres to our content style guidelines
• Ramp up your skills in various tools such as WYSIWYG editors DITA authoring tools and structured content using DITA principals ensuring adherence to established information architecture content reuse and organizational standards
• Maintain content for and manage multiple projects simultaneously learn the products and work as an integral part of the team
• We are primarily an in-office environment and therefore you will be expected to work from the Prague office in compliance with Everpures policies unless you are on PTO or work travel or other approved leave.

WHAT YOU BRING

• Ability to translate complex technical concepts into clear accessible documentation for a global nonexpert audience
• Strong technical writing background for software hardware or related products with a focus on accuracy structure and consistency
• Excellent command of written and spoken English with advanced skills in writing editing proofreading and verbal communication
• Proven strength in organizing information into concise well-structured documentation that scales across multiple products and audiences
• Comfortable working with style guides enforcing consistency and continuously refining tone and terminology
• Experience working in structured authoring environments including XML XML Schemas and the DITA architecture
• Handson experience with DITA CCMS platforms (ideally Heretto CCMS) and XML authoring tools (such as Oxygen XML Editor)
• Understanding of information architecture and how to design content models that support reuse modularity and localization
• Experience with documentation delivery platforms (for example Zoomin CDP) and knowledge bases or community platforms (such as ServiceNow Knowledge and Community)
• Confidence using collaboration and productivity tools such as Confluence/Jira Google Workspace and Smartsheet
• Familiarity with version control and content lifecycle best practices (for example using Git or similar tools)
• Familiarity with generative AI large language models (LLMs) and AIpowered documentation tools and how to apply them to content creation and workflow optimization in a professional environment
• Strong problemsolving mindset with the ability to think critically anticipate user needs and challenge the status quo when it improves the experience
• Highly selfmotivated organized and detailoriented with a track record of delivering on commitments through effective time management and clear communication
• Comfortable working both independently and in close collaboration with other writers developers product managers and stakeholders
• Curiosity and drive to continuously learn new technologies tools and methodologiesand to apply those insights to iterative improvements in content and process
• Exposure to networking and/or data storage concepts or the motivation to ramp up quickly in these technical domains

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortunes Best Workplaces in Technology Fortunes Best Workplaces in the Bay Area and certified as a Great Place to Work!
• Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.