General Manager | Luxury Property (1,000 + Apartment Homes)
Seattle, OR - USA
Job Summary
Summary of Responsibilities:
The general manager leads all aspects of property performance including operations financial results and the resident experience. This role sets the tone for the on-site team supports a strong and collaborative culture and ensures the property is well cared for and performing at a high level.
The general manager brings a balanced focus on people operations and results creating an environment where residents feel at home and associates are supported in doing their best work.
Primary Responsibilities and Objectives:
Recruit onboard and develop a high-performing team across leasing and maintenance
Provide clear direction regular feedback and ongoing coaching
Foster a culture grounded in accountability respect and service
Support associate engagement growth and retention
Oversee daily operations to ensure consistency organization and alignment with company practices
Maintain the physical condition and overall presentation of the property
Ensure compliance with all applicable local state and federal requirements including Fair Housing standards
Monitor service request completion to support timely and thorough follow-through
Prepare and manage budgets forecasts and reporting
Track income expenses and occupancy to support performance goals
Identify opportunities to improve revenue and manage costs responsibly
Use data and reporting tools to guide decision-making
Guide leasing efforts to support occupancy and revenue goals
Ensure prospective residents receive a thoughtful and consistent experience
Review market conditions and adjust strategies as needed
Partner with marketing resources to support visibility and positioning
Support a responsive and respectful experience for residents
Address concerns with care clarity and timely follow-up
Encourage engagement initiatives that bring people together at the property
Monitor feedback and identify opportunities for improvement
Manage relationships with suppliers to support quality and efficiency
Oversee property improvements and long-term asset care
Ensure work is completed to standard and aligned with budget expectations
Education and Experience:
Bachelors degree in business real estate hospitality or a related field preferred
Seven or more years of property management experience
At least three years of experience leading large teams (20 associates)
Experience managing large scale (400 unit) Luxury High-Rise Class A properties
Strongunderstanding of financial reporting budgeting and performance metrics
Comfortable using property management systems such as Yardi Entrata or RealPage
Skills and Requirements:
Leadership and team development
Clear and effective communication
Sound judgment and problem-solving
Attention to detail and property presentation
Financial and operational awareness
Scheduling:
Required to maintain a regular schedule which may include working outside business hours weekends and non-traditional holidays
Ability to travel (25%)
Environment:
Exposure to an environment typically found in an office building
Physical Requirements:
Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform essential functions. These functions include but are not limited to:
Ability to lift push and pull up to 25 pounds
Hearing and visual ability to observe and detect signs of emergency required
Ability to remain stationary move around reach and position oneself as needed for extended periods
Ability to communicate and express or exchange ideas with others as well as those activities in which they must convey detailed or important instructions to other works accurately loudly or quickly
Ability to perceive the nature of sounds at normal speaking levels including the ability to receive detailed information through oral communication and to make discriminations sound
Visual requirements including color depth perception and field vision
Ability to compare copy coordinate synthesize negotiate communicate and instruct
Ability to tolerate stressful situations
Ability to work under minimal to moderate supervision
This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.
Diversity:
Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment
Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex age national origin protected veteran status disability status sexual orientation gender identity or expression marital status genetic information or any other characteristic protected by law.
Required Experience:
Director
Key Skills
About Company
Job Title: General Manager Salary: $150,000 per year Property: Seattle House Summary of Responsibilities: The general manager leads all aspects of property performance, including operations, financial results, and the resident experience. This role sets th