JOB SUMMARY
At Homes Marketing Content & Strategy team plays a critical role in shaping how the brand tells its product and category stories across all customer touchpoints. The Manager Marketing Content Strategy leads the planning organization and execution of product storytelling that supports enterprise marketing campaigns and drives traffic engagement and sales for a $1.7 billion home décor retailer.
This role owns the operationalization of content strategy across divisions and marketing channelsincluding website social email digital media video and emerging platformsensuring storytelling is cohesive brand-right and aligned with business priorities. Partnering closely with the Director of Marketing Strategy Merchandising Creative and Integrated Marketing the Manager establishes content architecture prioritizes storytelling initiatives and guides cross-functional teams through the end-to-end content development process.
The Manager exercises independent judgment in prioritizing content initiatives structuring shot list strategy resolving competing business needs and recommending storytelling direction based on performance insights campaign priorities and production constraints.
SCOPE & IMPACT
Owns product storytelling planning across multiple merchandising divisions and seasonal campaigns
Establishes content development workflows and shot list strategy that inform enterprise marketing execution
Influences prioritization of content investments and production resources in partnership with Director and cross-functional leaders
Interprets performance and engagement insights to refine storytelling direction and improve campaign effectiveness
Provides functional leadership and strategic direction to Associate Managers and cross-functional partners; direct reports not required
Serves as a primary connector between Merchandising Marketing and Creative to ensure alignment on timelines deliverables and campaign priorities
ESSENTIAL FUNCTIONS
Leads divisional content planning workflows ensuring product storytelling assortment focus and shot list strategy align with enterprise campaign objectives
Establishes and manages content development timelines checkpoints and review milestones to support on-time campaign execution
Owns the development organization and quality review of product shot lists across divisions ensuring strategic alignment accuracy and completeness prior to Director approval
Determines content architecture and storytelling priorities across categories balancing campaign goals product focus and production capacity
Evaluates and prioritizes shot list and content requests making recommendations on resource allocation based on business impact budget and operational constraints
Provides strategic direction to Associate Managers on product selection merchandising storytelling and channel execution across email social digital media video and text communications
Serves as a strategic partner to Integrated Marketing during brief development ensuring content inputs are structured for downstream execution
Participates in divisional line reviews and product walks to identify storytelling opportunities gaps and emerging priorities
Guides cross-functional teamsincluding stylists photographers copywriters art directors influencers and agency partnersby providing product context and storytelling direction
Attends creative reviews to ensure customer-facing content is on-brand inspiring and easy to shop across channels
Reviews performance engagement and campaign insights to identify trends and recommend adjustments to storytelling strategy
Resolves competing priorities across divisions and campaigns using sound judgment and alignment with enterprise marketing goals
DECISION MAKING & AUTONOMY
Exercises independent judgment in prioritizing storytelling initiatives and structuring content plans
Recommends adjustments to campaign storytelling direction based on performance data and business priorities
Determines shot list strategy product storytelling frameworks and content sequencing prior to senior leadership approval
Evaluates tradeoffs between budget production capacity and campaign needs to inform recommendations
DECISION MAKING & AUTONOMY
Exercises independent judgment in prioritizing storytelling initiatives and structuring content plans
Recommends adjustments to campaign storytelling direction based on performance data and business priorities
Determines shot list strategy product storytelling frameworks and content sequencing prior to senior leadership approval
Evaluates tradeoffs between budget production capacity and campaign needs to inform recommendations
CROSS-FUNCTIONAL LEADERSHIP
Provides functional leadership and project direction to Associate Managers and cross-functional partners
Influences merchandising marketing and creative stakeholders without direct authority
Facilitates alignment across timelines deliverables and storytelling priorities
QUALIFICATIONS
Deep experience leading customer-facing content strategy and planning preferably within a retail or consumer-focused environment.
Excellent interpersonal organizational and communication skills with the ability to translate complex information into clear direction.
Strong execution and problem-solving skills paired with sound judgment and attention to detail.
Highly organized adaptable and able to prioritize and manage multiple projects in a fast-paced environment.
Direct experience with retail merchandising buying and content planning strongly preferred.
WORKING CONDITIONS
Ability to move about an office environment.
Must be able to stand for long periods of time for walking product meetings.
Required Experience:
Manager
Explore home décor, furniture, holiday décor, outdoor lighting, patio furniture, and more from At Home. Your destination for stylish living on any budget