VP of Sales & After Sales
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
VP of Sales & After Sales
Location: Las Vegas NV
Reports to: CEO
About Noovo
Noovo is redefining van life through design comfort and craftsmanship. Built on premium chassis with European-inspired interiors every Noovo van is designed to feel like home wherever the road leads. Headquartered in Las Vegas Noovo is one of the fastest-growing lifestyle vehicle brands in the U.S. known for its modern aesthetic transparent process and authentic community of travelers who choose to live differently.
Role Overview
We are seeking a high-performing VP of Sales & After Sales to lead and scale our direct-to-consumer sales operations while overseeing after-sales performance.
This role is both strategic and hands-on. You will drive sales execution optimize conversion across the funnel and ensure a seamless service experience from first contact through delivery and post-delivery support.
You will work closely with marketing operations and service teams to align demand production and customer satisfaction.
Key Responsibilities
Sales Leadership & Execution
- Lead coach and develop the sales team to consistently hit and exceed targets
- Set clear KPIs (conversion rate response time close rate revenue per rep)
- Build a strong performance culture with accountability and ownership
Sales Funnel & Conversion Optimization
- Own the full sales funnel from inbound lead to signed contract
- Analyze funnel performance and implement improvements
- Ensure fast consistent and high-quality follow-up across all leads
CRM & HubSpot Management
- Manage and optimize HubSpot pipelines workflows and reporting
- Ensure data accuracy and visibility across all sales activities
- Improve lead tracking qualification and nurturing processes
After-Sales Oversight
- Oversee after-sales operations to ensure high customer satisfaction
- Monitor service KPIs (response time resolution time customer satisfaction)
- Identify recurring issues and work with operations to improve product and processes
- Ensure smooth handoff from sales to delivery and post-delivery support
- Turn after-sales into a loyalty and referral driver
Process & Sales Operations
- Standardize sales and service processes across all channels
- Build and maintain playbooks scripts and training materials
- Coordinate closely with operations to align sales commitments with production capacity
DTC Sales Growth
- Partner with marketing to improve lead quality and campaign performance
- Support boutique performance (traffic test drive deposit conversion)
Qualifications
- 8 years of experience in sales including team leadership
- Experience in direct-to-consumer or high-ticket sales environments
- Strong understanding of customer journey beyond the sale (delivery service retention)
- Experience with HubSpot or similar CRM
- Data-driven and process-oriented mindset
- Strong leadership communication and problem-solving skills
Compensation
Base Salary Bonus based on experience: $160000 $220000
Benefits
- Medical dental and vision insurance
- Paid time off and company holidays
- 401k
- Growth potential within a rapidly scaling design-forward company
