Facilities Maintenance Manager (Full Time)

Summary:

The Facilities Maintenance Manager plays a central role in ensuring the zoos-built environment is safe reliable and well maintained for animals staff and guests. This position oversees a multidisciplinary teamincluding general craftsmen HVAC technicians mechanics and waste management staffto support daily operations and long term infrastructure needs across the zoos grounds exhibits and support facilities.

The ideal candidate is a hands on leader who thrives in a dynamic environment understands the unique challenges of maintaining animal habitats and public spaces and can balance preventive maintenance with rapid response to operational issues.

Essential Job Functions:

• Supervise and develop a diverse maintenance team (craftsmen HVAC mechanics waste personnel) including scheduling training and performance management.
• Coordinate daily operations by assigning work prioritizing work orders and ensuring timely completion across all maintenance functions.
• Foster a culture of safety accountability and continuous improvement.
• Manage contractor relationships and maintain strong partnerships with city stakeholders including follow-up on city work orders.
• Oversee maintenance and repair of buildings animal habitats mechanical systems and public areas.
• Ensure efficient operation of HVAC systems to support animal welfare and guest comfort.
• Direct mechanical shop operations and skilled trades work including vehicle/equipment maintenance and carpentry plumbing electrical and general repairs.
• Manage zoo-wide waste recycling and sanitation operations ensuring environmental compliance sustainability practices and waste-stream efficiency.
• Ensure compliance with OSHA EPA and local regulations through routine inspections and life safety system oversight.
• Support emergency response planning including weather events and infrastructure failures.
• Develop and manage the departmental budget including procurement service contracts and participation in long-term capital planning and infrastructure projects.

Minimum Education and Experience:

• 5 years of experience in facilities maintenance preferably in a zoo theme park campus or similar multi building environment.
• 2 years of supervisory or management experience.
• Strong knowledge of HVAC systems mechanical equipment and general trades.
• Familiarity with waste management operations and environmental compliance.
• Ability to read blueprints technical manuals and construction documents.

Competencies:

• Critical Thinking.
• Leadership & Team Management.
• Organization and Planning.
• Problem Solving/Analysis.
• Safety Awareness.
• Self-Motivation and Initiative.
• Technical and Mechanical Acumen.
• Written/Verbal/Oral Communication.

Supervisory Responsibility:This position has approximately 15 direct reports.

Reporting Structure: Reports to Director of Operations.

Position Type/Expected Hours of Work:

Full-time salary positions are defined as positions scheduled to work approximately 40 hours a week. Scheduling is at the discretion of the manager.

This position is considered exempt under the federal and state wage and hour laws.

Scheduling Availability Requirements:

Position regularly requires flexible hours including weekdays holidays and weekends including early morning daytime and evening hours.

Work Environment:

Zoo Grounds: while performing the duties of the job this position primarily works in an outdoor setting and will frequently be exposed to outdoor weather conditions including low and high temperatures.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position requires frequent standing/walking/bending/kneeling and will often move or lift objects up to 50 pounds. The employee is constantly required to use hands and fingers to feel handle or operate objects tools or controls; and reach with hands and arms.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Other Requirements:

• 21 years or older.
• Clear background check.
• Clear drug screening.
• Valid drivers license.
• Clear MVR screening.
• Proof of current automobile insurance.

Benefits & Perks

The Memphis Zoo has a comprehensive benefits and employee perks package. Please see our Memphis Zoo Careers page for details.

EEOC and Inclusion Statement:

The Memphis Zoo believes that human diversity is as important as the biodiversity we seek to conserve. World-class zoos are comprised of world-class team members representing a variety of backgrounds perspectives and skills. We value a diverse workplace and strongly encourage people of color LGBTQ individuals people with disabilities members of ethnic minorities and veterans to apply.

The Memphis Zoo is an equal-opportunity employer. Applicants will not be discriminated against because of race color sex sexual orientation gender identity or expression age religion national origin citizenship status disability ancestry marital status veteran status medical condition or any protected category prohibited by local state or federal laws. If you need to request any accommodations for the interview or hiring process please let the Human Resources team (HR) know. HR can be contacted at

The Memphis Zoo participates in E-Verify and is an EEO/ADA/Veteran employer.

All offers of employment are contingent upon the successful completion of pre-employment screening. Memphis Zoo is a drug-free workplace.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

How to Apply:

Applications should be submitted via the Memphis Zoo Careers page. Please note that any other application submissions will not be considered. Experience:

Manager