DescriptionHang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office greet guests tear valet tickets and drive guests to the oversize lot with a supervisors permission. Assist Supervisor with the relocation of company and guest vehicles.
ResponsibilitiesHang keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match to the valet ticket numbers
File the valet tickets in the ticket rack provided
Answer phones
Maintain valet office cleanliness
Sweep and wipe cabinets clean
Keep the valet office door closed when absent from the office
Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with valet
Move luggage and or contact a bell person for assistance
Pull luggage out of the luggage room for guests when bellmen is unavailable
Drive guests with oversized vehicles to the employee lot and return guests to their vehicles
Proper and safe use of the man-lift
Exemplify our core values family style service our mission and vision
Exemplify our DEI (diversity equity inclusion) culture
Perform other job-related duties as assigned
Qualifications- Ability to understand and comply with all company and departmental rules and regulations policies and procedures
- Ability to competently hang keys on the correct hook
- Ability to visually recognize numbers
- Ability to instruct listen divert persuade speak clearly and assist guests
- High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Constant direct contact with guests
Fast paced work area that requires directing guests and answering guest questions
Work may be performed in confined areas entail various conditions of hot cold noisy smoky dimly lit or brightly illuminated moving objects slippery surfaces and exposure to solvents/oils fumes/odors dirt/dust
Work requires knowledge and use of electrical mechanical and computer equipment and flame/heat generated devices
Work may include shift work and be performed inside and outside
Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
Requires seldom bending over crouching kneeling pushing/pulling lifting/carrying up to 75 lbs. driving; occasional sitting standing walking balancing
Frequent repetitive use hand with light/firm grasping finger dexterity near/far vision acuity depth perception field of vision and absence of color blindness
Must be able to perform simple tasks compile coordinate analyze instruct others and drive a vehicle follow instructions influence others meet time requirements
Must have simple reading writing math clerical memorization problem solving use of independent judgment and decision making skills
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
DescriptionHang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office greet guests tear valet tickets and drive guests to the oversize lot with a supervisors permission. Assist Supervisor with the relocation of company and guest vehicles.Responsibil...
DescriptionHang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office greet guests tear valet tickets and drive guests to the oversize lot with a supervisors permission. Assist Supervisor with the relocation of company and guest vehicles.
ResponsibilitiesHang keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match to the valet ticket numbers
File the valet tickets in the ticket rack provided
Answer phones
Maintain valet office cleanliness
Sweep and wipe cabinets clean
Keep the valet office door closed when absent from the office
Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with valet
Move luggage and or contact a bell person for assistance
Pull luggage out of the luggage room for guests when bellmen is unavailable
Drive guests with oversized vehicles to the employee lot and return guests to their vehicles
Proper and safe use of the man-lift
Exemplify our core values family style service our mission and vision
Exemplify our DEI (diversity equity inclusion) culture
Perform other job-related duties as assigned
Qualifications- Ability to understand and comply with all company and departmental rules and regulations policies and procedures
- Ability to competently hang keys on the correct hook
- Ability to visually recognize numbers
- Ability to instruct listen divert persuade speak clearly and assist guests
- High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Constant direct contact with guests
Fast paced work area that requires directing guests and answering guest questions
Work may be performed in confined areas entail various conditions of hot cold noisy smoky dimly lit or brightly illuminated moving objects slippery surfaces and exposure to solvents/oils fumes/odors dirt/dust
Work requires knowledge and use of electrical mechanical and computer equipment and flame/heat generated devices
Work may include shift work and be performed inside and outside
Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
Requires seldom bending over crouching kneeling pushing/pulling lifting/carrying up to 75 lbs. driving; occasional sitting standing walking balancing
Frequent repetitive use hand with light/firm grasping finger dexterity near/far vision acuity depth perception field of vision and absence of color blindness
Must be able to perform simple tasks compile coordinate analyze instruct others and drive a vehicle follow instructions influence others meet time requirements
Must have simple reading writing math clerical memorization problem solving use of independent judgment and decision making skills
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.
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