Business Support Specialist(CTZJP)

Johnston, IL - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Business Support Specialist
Job Location: Johnston RI 02919
Job Duration: 3 Months Extension
Start time between 8:00 AM 9:00 AM (some flexibility)

Job Summary:

The Business Support Specialist provides provides research and analytical support for a lending account reviews
Primary responsibilities include:
Following standard operating procedures
Data entry
Research of customer accounts
Reporting and Analytics

Job Responsibilities:

Recreate and verify loan account history and statements
Read and interpret periodic statements
Perform data entry using locked Excel templates (no formula editing)
Self-assign 20 100 accounts from a queue daily
Conduct peer quality control (QC) on others work
No customer interaction; work is internal and peer-focused
Attention to detail is critical
Collaborative mindset for peer QC and team communication
Familiarity with loan and payment terminology is helpful
Proficiency in Microsoft Excel Teams Outlook
Onsite every day
Structured training provided including SOPs
Peer QC is part of onboarding and ongoing workflow
Ideal candidate has experience with repetitive tasks and high accuracy
Research Focus: Loan accounts and credit lines researching payment and debit history to identify delinquencies
Preferred Background: Experience in processing repetitive tasks attention to detail
Experience Required: 1-2 years

Required Skills/Experience:

Attention to detail and strong organizational/time management skills
Strong communication skills: email and business internal
Ability to work in a fast-paced environment managing multiple priorities and perform in a deadline driven environment
Proficient in Microsoft Office Excel Word

Education:

HS diploma or equivalent

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Job Title: Business Support Specialist Job Location: Johnston RI 02919 Job Duration: 3 Months Extension Start time between 8:00 AM 9:00 AM (some flexibility) Job Summary: The Business Support Specialist provides provides research and analytical support for a lending account reviews Primary ...