Apptad Desktop Support Technician

Minneapolis, MN - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Role - Desktop Support Technician

Location Minneapolis MN(Onsite)

JD:-

Provide on-site technical support and troubleshooting for end-users desktop and software issues.
Diagnose and resolve technical problems related to operating systems applications including
Microsoft Windows and Microsoft Intune.
Communicate and work comfortably with customer executives and end users.
Collaborate with IT teams to escalate and resolve complex issues in a timely manner.
Document all support activities including resolutions in the ticketing system.
Ensure compliance with customer IT policies and procedures.
Manage incoming inventory as part of the project
Reimage laptops to new version of image

Role - Desktop Support Technician Location Minneapolis MN(Onsite) JD:- Provide on-site technical support and troubleshooting for end-users desktop and software issues. Diagnose and resolve technical problems related to operating systems applications including Microsoft Windows and Microsof...