Oliver Wyman Creative ProjectTraffic Coordinator London
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Job Summary
Company:
Oliver WymanDescription:
Oliver Wyman a Marsh (NYSE: MRSH) business is a management consulting firm driven by deep industry insight bold innovation and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
Job Overview:
You will plan resource and operationally drive creative projects end-to-end ensuring requests are delivered reliably and represent the firm consistently. You act as the studios operational front door: translating briefs into scope and timelines coordinating resources enforcing process and quality standards and partnering with stakeholders to deliver right-first-time addition when required you will triage and prioritise incoming work manage the studios workflow and capacity and act as a central communications point to ensure resources are allocated effectively and deadlines are consistently met.
Key Responsibilities:
Intake and scoping: capture objectives audiences constraints and success metrics at intake; work with function leads to propose a realistic scope timeline and resource plan and prioritise requests against business needs.
Project planning and tracking: build detailed project plans with milestones owners and dependencies; maintain status updates risk logs and contingency steps; proactively surface blockers and mitigation options.
Triage and prioritisation: assess incoming projects for alignment with business priorities and available capacity; flag and escalate conflicts in priority with clear rationale and options.
Resource and capacity management: align the right skillsets to project needs monitor utilisation across studio teams and recommend reallocations to avoid recurring firedrills; collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules.
Workflow stewardship and optimisation: ensure consistent use of intake systems templates version control and file hygiene; continually evaluate and refine resource management and workflow systems to reduce lead time and create predictable outcomes.
Stakeholder partnership and service: act as the primary point of contact for stakeholders; explain trade-offs offer clear options (for example two ways to approach this) and manage expectations with empathy and professionalism; keep all stakeholders informed of priorities and progress.
Production coordination: monitor project timelines and ensure tasks meet deadlines and quality standards; coordinate with stakeholders to address capacity challenges and maintain production continuity.
Brand positioning and quality assurance: position work to represent the firm authentically and consistently; use standard approaches first and escalate custom treatments intentionally for approval; coordinate final checks focused on alignment to brief and client outcomes.
Responsible use of tools and AI: leverage productivity and AI tools to improve planning and efficiency while adhering to ethical legal and brand guardrails.
How success is measured:
Ensure projects are delivered on time and in line with agreed milestones (excluding client-driven changes).
Consistent intake and process adherence including use of templates version control andfilehygienepractices.
Balanced and optimised resource allocation: utilisation ismonitoredand adjusted to avoid chronic over- or under-capacity and reduce lastminute escalations.
Act as the brand positioning gatekeeper: apply standard-first approaches and document approvals for custom treatments.
Provide clear constructive stakeholder service by presenting trade-offs options andtimelystatus updates.
Minimise lastminute escalations through proactive planning early questions and risk mitigation.
Demonstrable improvements in workflow efficiency and reduced lead times through process refinement and capacity planning.
Required skills and experience:
Proven project management experience:delivering multi-stakeholder creative work on time and on brief.
Workflow and resource managementexperience: ability to triage work balance workloads forecast capacity and optimise team resources.
Exceptional communication and stakeholder management: able to present trade-offs difficultnewsand recommended solutions clearly and calmly; serve asa central pointof communication across teams.
Strong operational discipline:demonstratedhabits in timeliness intake management versioncontroland file hygiene.
Process optimisation: experienced inidentifyingbottlenecks and implementing improvements to enhance efficiency and operational consistency.
Brand literacy: the ability to position work to meet firm standards and to judge when custom treatment is.
Collaboration and leadership: skilled at fostering collaboration across teams adapting to shifting priorities and mentoring others in resource coordination.
Familiarity with project-management systems (WrikeSmartsheetsor equivalent) cloud file systems and creative review workflows; experience with AI productivity tools is a plus.
Mindset: solution-oriented proactivedisciplinedand empathetic under pressure.
What we can offer you:
Full time job contract with an attractive compensation package
Flexible benefits package which you can tailor to your needs
Opportunity for professional growth in a stable global company
Access to mentoring and training programs
Inclusive culture with Employee Resources Groups and CSR activities
Working in diverse and dynamic teams friendly and flexible workplace that promotes work-life balance
A range of digital collaboration and online communication tools to support effective team work
Various social initiatives and learning opportunities adapted for virtual settings.
Please submit your CV and portfolio in English when applying.
Why join us at Oliver Wyman
At Oliver Wyman we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning seeking diverse perspectives and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time be brave and achieve the amazing with us!
Were individuals who are self-starting motivated energetic entrepreneurial about what we do
We have the common aspiration to have an impact leave a legacy and change the world. We have no interest in running a steady-state business. We want to build grow and shape the environment around us
We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
We believe that to create a true meritocracy we need to remove artificial barriers to opportunity
We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
We push ourselves hard to deliver excellence but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each others time and are sensitive to how it is used. We are an output not input-based culture have respect for peoples personal decisions and believe that ones workload must be sustainable. We seek balance for ourselves and our colleagues.
Required Experience:
IC
