Senior ServiceNow Administrator
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At GHD we dont just believe in the power of commitment we live and breathe it every day.
Thats why we pledge to support and empower our people to make a positive impact when working hand in hand with our business to drive change. Well empower you with the right technology and training as you bring ideas and projects to life.
Together with your colleagues clients and partners you can make an impact that is felt by all. See where your commitment could take you.
Who are we looking for
We are seeking an experienced Senior ServiceNow Administrator. This role contributes to the strategic direction and design of GHDs enterprise Employee Service Centre and provides the technical authority to administer and develop the ServiceNow platform.
Working with an energetic and high performing team this position offers a variety of work and will see you involved in but are not limited to:
Administration: Configuring Managing and Maintaining the GHD ServiceNow Platforms (Prod Test Dev)
Security: Ensuring the GHD ServiceNow Platform is secure and updated to the latest security patches and ensure robust Identity and Access Management
Performance Management: Monitoring and maintaining the Health and Performance of all Instances
Integration Management: Configuring integration of ServiceNow with other applications and technologies including Identity Management SAP & Document Management systems
Governance:Working with Security Compliance and Data teams to ensure GHD ServiceNow meets all internal and external policies and governance
Project Support: Working within Project and Agile Development teams to deliver projects and solutions
Incident Management:Using ITIL methodologies to manage Incidents and Operational Defects
- Capacity Management: Ensuring the Platform is configured to meet future business needs through Standardisation Best Practise Methodology Optimization Capacity Management and Continual Improvement
- Strategic Guidance: Providing guidance and advice in Architectural design and Roadmaps
- Training and Advocacy:Assist in Training and Education of ServiceNow and drive adoption
Team Player/Mentor:Assist all ServiceNow platform team members to drive the uplift of their skills.
What you will bring to the team:
- Bachelors degree in Computer Science Information Systems or demonstrated experience to meet the key skills and competencies
- 5 years in ServiceNow strong ITSM ITOM CMDB CSM Integrations background
- Demonstrated background in ServiceNow Operations with solid JavaScript REST/SOAP API JSON HTML CSS skills
- Experience in developing and implementing systems processes and procedures to meet customer requirements end-to-end
- Experience integrating a wide range of platforms and business applications
- Relevant Industry certifications such as ITIL ServiceNow CSA ServiceNow CIS etc.
- A positive approach to Continual Improvement and Advocacy of ServiceNow
Interested Apply now!
Contact Pebles Florencio Talent Acquisition Business Partner
GHD is an equal opportunity employer and we want everyone to be able to fully participate in our recruitment process. We value a diverse workforce and an inclusive culture. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all identities.
GHD embraces hybrid work arrangements to create a work environment focused on well-being flexibility and productivity where GHD people can thrive this supports the diverse needs of our workforce while balancing the benefits of remote working with the value of face-to-face collaboration in the office.
We respectfully ask that no agency resumes be presented at this stage.
Required Experience:
Senior IC
Key Skills
About Company
GHD is one of the world’s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. We provide engineering, architecture, environmental, advisory, digital and construction services t ... View more
