Housing Manager
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
12 Months Contract with a Local Authority
Summary
- The Housing Manager will provide strategic and operational leadership across tenancy management estates housing services and contract oversight. The post holder will ensure high-quality service delivery support operational teams manage complex tenancy issues and drive improvements in estate management and resident engagement. This role requires a confident experienced housing professional capable of handling sensitive cases leading staff and ensuring compliance with organizational policies and legislative requirements.
Responsibilities
- Lead on complex tenancy cases escalations and sensitive resident issues.
- Oversee rent management tenancy breaches anti-social behavior (ASB) casework and the serving of statutory notices.
- Provide expert guidance and support to operational staff managing day-to-day tenancy matters.
- Handle formal resident complaints ensuring timely professional and customer-centered responses.
- Ensure compliance with housing legislation safeguarding requirements and organizational policies.
Essential Experience Required
- Strong proven background in housing management at both operational and strategic levels.
- Demonstrable experience managing complex tenancy cases ASB and formal complaints.
- Experience supporting and guiding frontline housing staff.
- Ability to work confidently across tenancy estates and contract management areas.
Essential Qualifications Required
- Evidence of relevant housing experience and sector knowledge.
- Full UK driving licence and access to a vehicle.
Additional Information
- Working hours: 37 hours per week
- The role requires DBS.
- Working pattern: 4 days in the office and 1 day working from home
- Requirement: Must attend the office every other Friday
- Car required
- We work on a bi-weekly payment schedule
The role closes soon apply ASAP.
Required Skills:
The Housing Manager will provide leadership across tenancy management estates repairs liaison and service improvement. The successful candidate will manage complex cases support staff and ensure the smooth running of operational services.
Required Education:
The Housing Manager will provide leadership across tenancy management estates repairs liaison and service improvement. The successful candidate will manage complex cases support staff and ensure the smooth running of operational services.
