Sales New Hire Learning Experience Program Manager
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Job Location:
Glendale, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Build your best future with the Johnson Controls team
As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!
What we offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K medical dental and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Are you passionate about creating exceptionalnew hire learningexperiences and helping new talent thrive from day one Do you enjoy driving operational excellencefacilitatinglearning and ensuring program consistency at scale This role may be for you!
What you will do:
TheSales New Hire Learning Experience Program Manageroversees thenew hire learningexperience for newly hired sales talent at Johnson Controls. This roleensureseach new hire is smoothly registered properly supported and actively engaged throughout the full learning journeyfrom Day 1 through core program milestones.
Working closely with program partners and field leaders this role managesnew hire learningprocesses oversees programlogisticsfacilitateskey sessions monitors progress and drives continuous improvement. Requirements include strong organizational and facilitation skills experience coordinating learning programs the ability to manage data and insights and comfort working in afast paced highly collaborative environment.
This role is central toestablishinga strong foundationfornew salesteam memberssupporting their early development engagement andlong-termsuccess.
How you will do it:
New Hire Registration &New hire learningCoverage
Oversee frontendnew hire learningregistration using automated enrollment processes.
Actively verify and monitor enrollment to ensure all new hires are accurately captured; proactively follow up on any missing participants.
Confirmthe correct new hire persona is assigned to each learning experience to ensure tailored program alignment.
FirstTwo WeekExperience Ownership
Facilitate theDay 1 new hire sessionevery Monday (90minutevirtual session).
Facilitatecoordinateand manage the fullWeek 2inpersonnew hire learningexperiencein Milwaukee (MKE) including curriculum flow presenter alignment session quality and onsitelogistics.
Partner with stakeholders to ensure a cohesive and impactful experience that sets new hires up for success.
Facilitation Responsibilities
FacilitateWelcome week twice/month couple introductory sales skills sessions and welcome to In-field support network sessions.
Model bestin classfacilitation practices and adapt delivery style to the audience content and learning environment.
Ensure learning environmentsvirtual and inpersonare executionready partnering with internal teams to support seamless delivery across sessions and milestones
Program Milestones & Feedback Loops
Own and manage structured program milestones including surveyscheck ins and progress touchpoints.
Interpret survey data and synthesize insights into clear actionable recommendations.
Providetimelyupdates to key internal stakeholders highlighting trends opportunities and needs within the new hire population.
Learning Progress & Metrics
Track and monitor learning progress throughout the fullnew hire learningjourney ensuring new hiresremainon pace with program requirements.
Maintain and report core program metrics trends and engagement insights.
Use data toidentifygaps escalate risks and guide program improvements.
Field Support Partner Enablement
Ensure each new hire isassignedan infield support partner according to program design.
Track and verify assignments following up on any missing or delayed connections.
Monitor engagement signals and proactively check on new hires who may lack adequate support escalating when necessary.
Learning Design Evaluation & Coaching
Contribute to the design evolution and maintenance of newhire learning content partnering with subjectmatterexpertsand learning designers to ensure materialsremaincurrent relevant and aligned to business priorities
Evaluate learning effectiveness using structured feedback progress data and performance signals synthesizing insights and recommendations for continuous improvement and stakeholder update
Provide targeted coaching and feedback to new hires during facilitated sessions and milestone touchpoints reinforcing skillapplicationandidentifyingearly support needs.
Build andmaintainworking knowledge of JCIs sales methodologies tools and solution landscape tofacilitate withcredibility and effectively partner with field leaders and support networks.
Learning and Development Team Member
Collaborate closely within a strong global Learning & Development team environment.
Use innovative learning technologies and platformsincluding theJohnson Controls Learning HubLMS anduLearnto deploy and track learning experiences.
Stay current on learning designnew hire learningtrends and fieldbased operational needs; continuously improve program components and methods.
Work flexibly across time zones and partner closely with global team members to synchronize deliverables and development cycles.
What are we looking for
Bachelors degree in Business Instructional Design Education Adult Learning or related field;Masterspreferred.
5 years innew hire learning training delivery program coordination sales enablement or similar roles.
4 years in training development facilitation orhigh touchprogram management.
Flexible:Comfortable navigating ambiguity; able to shift priorities quickly to meet business needs.
Detailed:Strong attention to detail to ensure consistent andhigh qualitynew hire learningexperiences.
Collaborative:Builds strong partnerships with program managers trainers and business stakeholders.
Ambitious:Proactively takes ownership drives improvements and sets clear goals.
Professional:Demonstratesstrong ethics accountability and a positive outlook.
Articulate:Strong communication writing and facilitation skills.
Technical Knowledge:Ability to quickly understand JCIs product and solutions landscape; familiarity with HVAC Fire Security or building systems a plus.
Travel:Ability to travel up to 30% (primarily for Week 2inpersonnew hire learning).
This is a hybrid role at our Glendale WI office.
HIRING SALARY RANGE: $77000 - $134000 (Salary to be determined by the education experience knowledge skills and abilities of the applicant internal equity location and alignment with market data.) The posted salary range reflects the target compensation for this role. However we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range we encourage you to apply. To support an efficient and fair hiring process we may use technology assisted tools including artificial intelligence (AI) to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. This position includes a competitive benefits package. For details please visit the About Us tab on the Johnson Controls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.
Required Experience:
Manager
Key Skills
About Company
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more
