Analyst, Global Marketing & Digital Wealth, LatAm and Canada Marketing, Digital Client Experience Specialist

About this role

The Team

This role sits within BlackRocks Latin America and Canada Marketing team and supports the Client Hubs ecosystem across both regions. The team partners with marketing sales product and technology teams to ensure client hub experiences are accurate compliant scalable and aligned to regional and global business priorities.

Role and Impact

The Digital Client Experience Specialist plays a critical role in enabling commercial growth by delivering coordinated client experiences across digital hubs and email. The role focuses on activating client ready experiences aligned to key client segments and product priorities supporting sales and marketing teams in engaging clients with relevant timely content. By operationalizing execution across channels and markets this role helps ensure consistent high-quality client interactions that drive meaningful engagement and support business outcomes at scale.

Responsibilities

• Partner closely with sales teams to support pipeline progression and opportunity activation delivering coordinated client experiences across digital hubs and email aligned to key client segments and product priorities.

• Manage day-to-day hub and email activations that support lead generation demand generation and active opportunities ensuring client ready delivery across markets.

• Ensure execution adheres to governance standards templates and operating models while continuously improving speed consistency and experience quality.

• Track performance and usage metrics partnering with analytics teams to inform continuous optimization.

Core Skills

• Strong understanding of digital marketing platforms web content management and client experience delivery.

• High attention to detail with the ability to manage multiple requests and timelines.

• Comfort working within governance-heavy regulated environments.

• Strong communication and collaboration skills across cross-functional teams.

• Analytical mindset with the ability to interpret performance data and insights.

Qualifications

• Bachelors degree required.

• 2 years of experience in digital marketing web operations or client experience roles.

• Experience supporting content-driven or personalized digital platforms.

• Familiarity with analytics testing or optimization practices preferred.

• Fluency in English; additional languages a plus.

Our benefits

To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off (FTO) so you can relax recharge and be there for the people you care about.

Our hybrid work model

BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock we are all connected by one mission: to help more and more people experience financial well-being. Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment the one we make in our employees. Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive.

For additional information on BlackRock please visit @blackrock Twitter: @blackrock LinkedIn: is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color national origin religion sex sexual orientation gender identity disability protected veteran status and other statuses protected by law.