M Club Attendant
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Job Location:
Woodbury, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Overview
Opportunity: M Club Attendant
Assist guests with special services in both an anticipatory manner and upon guest request; coordinate and communicate hotel services and amenities.
Your Growth Path
Front Desk Supervisor Guest Service Manager Assistant General Manager
Your Focus
- Warmly greet and acknowledge guests proactively offering assistance.
- Set up the M Club to ensure fresh items are presented.
- Assist guests with their food and beverage needs while in the lounge.
- Help serrving and attend to guests needs answering questions and applying suggestive selling techniques when appropriate.
- Break down and restock area ensuring all parts are clean polished and stored.
- Provide information about local attractions and events.
- Make travel arrangements.
- Make dining and other reservations and obtain tickets for events.
- Receive store or deliver luggage or mail.
- Pick up and deliver items or run errands.
- Carry out unusual requests such as searching for hard-to-find items or services.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits and wear protective safety equipment.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skills
- High School diploma or equivalent.
- Previous customer service experience required or equivalent training.
- Knowledge of the local community attractions and events.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- 24/7 access to TELUS Health a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays weekends and alternate shifts.
- Requires standing and/or sitting for extended periods walking lifting up to 15 pounds.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
Key Skills
About Company
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