Store Manager

COMMERCIAL EXPERTISE

• Be accountable for the commercial success of the store and drive store performance
• Identify key opportunities to enhance performance in line with current trends
• Develop and implement strategic plans to achieve departmental goals and objectives
• Analyse data and key performance indicators to make informed commercial decisions and drive KPIs

TEAM LEADERSHIP & MANAGEMENT

• Be accountable for your store and teams performance
• Lead and inspire your store team providing guidance coaching and support.
• Work closely with your Area Manager acting on feedback and working towards targets and deadlines
• Build lasting relationships with internal and external stakeholders
• Display exemplary communication and interpersonal skills with the ability to interact effectively at all levels of the organisation

DEVELOPMENT

• Identify future talent within the store and plan and support their personal development and progression
• Seek opportunities to drive your own personal development
• Train the coach and upskill the management team to maximise opportunities for future progression within the business

OPERATIONAL EFFICIENCIES

• Oversee daily operations ensuring efficiency quality and adherence to company policies and procedures
• Support other stores within the area with retail operations as and when required
• Use business communication tools to drive completion of tasks and ensure your team understands all key functions
• Drive performance in line with retail priorities to meet business objectives

CONTROLS

• Accountable for monitoring and achieving store-level KPIs including sales targets company incentives customer satisfaction and operational efficiency.
• Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively
• Demonstrate resilience to operational challenges making effective decisions to drive solutions
• Control stock movement run accurate store audits and implement visual standards to company guidelines

Qualifications :

About You

Were looking for a resilient adaptable leader with a passion for premium retail and a drive to deliver exceptional results.

• A calm and confident approach under pressure with the ability to manage challenges and resolve issues effectively
• A proactive problem-solver able to think quickly and make sound decisions in a fast-paced environment
• A true brand ambassador representing Frasers Group with professionalism discretion and a polished appearance at all times

Qualifications & Experience

• Minimum 6 years experience in premium or luxury fashion retail management (or a similar high-end retail environment)
• Proven leadership experience with the ability to manage motivate and develop large teams
• Strong background in customer service with an established client network and understanding of local clientele
• Demonstrated success in driving sales achieving targets and managing budgets and stock levels
• Excellent product knowledge including brands fashion trends and materials
• Solid understanding of retail operations including merchandising stock control and loss prevention
• Strong communication skills with the ability to engage effectively with colleagues customers and stakeholders

Additional Information :

The Rewards:

• Basic rate salary 37193 per annum
• 28 days holiday a year inclusive of bank holidays 
• 20% Staff Discount across all Frasers group Stores 
• 50% in store uniform discount
• Weekly/Monthly & Quarterly Commercial Bonuses
• Commission led bonuses across a wide range of products
• Long Service awards
• Discounted Gym membership

Remote Work :

No

Employment Type :

Full-time