Station Assistant Townsville
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Job Location:
Townsville - Australia
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Youll connect Queensland. Well connect you to an amazing career.
At Queensland Rail connection is at the heart of everything we doand it starts with you.
Connecting Queensland one journey at a time. Queensland Rail Travel delivers iconic long distance experiences while providing essential connections to family work holidays and medical care across the state.
Learn more about Queensland Rails purpose people and progress - watch our short video here.
Your opportunity
We are seeking a permanent full-time Station Assistant to join our team in Townsville.
As a Station Assistant you will join a team of seven to play a vital role in ensuring the smooth and efficient operation at Townsville Station. You will be responsible for providing exceptional customer service completing general cleaning duties and contributing to a positive and safe environment.
Benefits that Count
All that Queensland Rail achieves each day relies on the hard work and talent of our teams. Thats why we offer a range of attractive benefits designed to help you bring your best including:
Annual salary of $.75% super applicable penalties and allowances
5 weeks of annual leave per year
Work within a supportive team environment
Travel discounts and lifestyle perks through QRI
Access to 280 gyms and pools with Fitness Passport
For a full list of benefits please visit Employee Benefits.
Purpose that Counts. As a Station Assistant some of your duties will include:
Assisting with loading and unloading supplies at train arrival and departure
General cleaning and maintenance duties of the station bathroom facilities baggage areas the train and gardens.
Making platform announcements and managing the platform
Assisting customer and handling luggage
Operating station machinery and equipment.
Reporting any safety concerns
Transporting Onboard staff to and from overnight accommodation
For full position responsibilities please read thisPosition Description.
Roser/Hours
This is a full-time position which generally works between the hours of 0700 and 1606. You can expect to be on a roster which will include a variety of start and finish times as well as alternating weekends and public holidays so flexibility is required in this position.
We are seeking to connect with someone who ideally will have:
The ability to work independently and in a team
Strong communication skills and a customer focused attitude
Sound computer skills
A strong work ethic and willingness to go the extra mile.
A safety-focused mindset
Resilience and ability to self-motivate.
Ability to undertake a variety of manual handling tasks including cleaning and lifting up to 20 kilograms
Previous cleaning experience is highly desirable
The ability to travel within your position when required (e.g. for training)
Hold a C Class Drivers licence highly desirable
Please apply to Station Assistant - Townsville(11150) via our website by clicking onto the Apply button by 11:59pm (GMT10:00 Brisbane) Monday 30th of March 2026.
IMPORTANT INFORMATION FOR CURRENT QUEENSLAND RAIL EMPLOYEES:
Youmust applyfor vacancies via the internal People Connect solution Click here for more information
External applicants applying for roles within Queensland Rail will be subject to Alcohol and Other Drugs pre-employment testing. The recruitment and selection process for this position might require shortlisted applicants to undertake psychometric assessment pre-employment health assessment and background checks that might also include criminal history and credit checks.
Supporting a Diverse Workforce
Queensland Rail is committed to a diverse workforce that is reflective of the customers and communities we serve.
We are inclusive collaborative respectful and value our differences. We are 1TEAM where everyone belongs.
If you do require an adjustment during the recruitment process please contactTanya Andersonvia the phone number or email below.
To learn more about this Queensland Rail career opportunity please contact Tanya Andersonwith your specific enquiry on or email Please do not email your application. We can only accept applications received via our website.
Required Experience:
Junior IC
