Technology Analyst SNOW Developer (Bilingual)
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
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Job Summary:
We areseekinga skilled and motivatedServiceNow Developer/Administratorto join our IT team. The ideal candidate willbe responsible forthe design development and implementation of ServiceNow solutions to support business processes and IT service management. This role requires strong technicalexpertise problem-solving skills and the ability to work collaboratively across departments.
Key Responsibilities:
Design and develop ServiceNow applications and modules based on business requirements.
Customize ServiceNow workflows forms UI policies business rules and client scripts.
Integrate ServiceNow with other enterprise systems using REST/SOAP APIs.
Maintain and enhance existing ServiceNow modules including Incident Problem Change Asset CMDB and Service Catalog.
Perform regular platform upgrades and patchingin accordance withServiceNow best practices.
Collaborate with stakeholders to gather requirements and translate them into technical solutions.
Ensure platform security performance and scalability.
Provide technical support and training to end-users and administrators.
Create andmaintaindocumentation for configurations customizations and procedures.
Qualifications:
3 years of hands-on experience with ServiceNow development and administration.
Strong understanding of ITIL processes and ServiceNow ITSM modules.
Experience with scripting languages such as JavaScriptGlideScript and HTML/CSS.
Familiarity with ServiceNow integrations using REST/SOAP APIs.
ServiceNow Certified System Administrator (CSA) or higher certification preferred.
Excellent communication and interpersonal skills.
Ability to work independently and manage multiple priorities.
Preferred Skills:
Experience with ServiceNow HRSD CSM or ITOM modules.
Knowledge of Agile/Scrum methodologies.
Experience with performance tuning and troubleshooting.
Familiarity with ServiceNow Flow Designer and App Engine Studio.
Infosysisanequalopportunityemployerandallqualifiedapplicantswillreceiveconsiderationwithoutregardtoracecolorreligionsexsexualorientationgenderidentitynationaloriginprotectedveteranstatusspouseofprotectedveteranordisability.
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Required Experience:
IC
Key Skills
About Company
Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more
