Manufacturing Operations Engineering Manager, Operations Engineering Manager, AWS

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

AWS Infrastructure is seeking a highly analytical driven and experienced Operations Engineering and Supply Chain Leader to join our diverse team of software hardware and network engineers supply chain specialists security experts and operations this role you will lead inventory management strategies that optimize customer experience inventory levels and operational efficiency.

As a Operations Engineering and Supply Chain Leader you will be at the forefront of maintaining efficient manufacturing capacity and ensuring timely delivery of products to our customers. Youll collaborate with teams across AWS to uphold the highest standards of safety and security while working towards our goal of providing seemingly infinite capacity at the lowest possible cost. This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output quality efficiency costs) Partner Relationship Management. The primary performance metrics associated with this- role will be ensuring the availability of materials needed for production optimizing inventory levels and implementing efficient processes to support the companys operational goals. This role is based in Salt Lake City.

Our environment is fast-paced and requires someone who delivers results and is comfortable working with tight deadlines changing priorities and ambiguity.

Key job responsibilities
1. Day-to-day management responsibility for high velocity operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex analysis to identify opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multi-system process & system changes
8. Manage Material flow and logistics to enable manufacturing execution.
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Design and maintain scalable reliable analytical tools dashboards and metrics to drive key decisions and resource prioritization
12. Influence partner processes technologies and policies to achieve mutual benefits for both organizations in a sustainable manner.
13. Analyze production schedules and demand forecasts ensuring our customer requirements are met whilst maximizing site utilization
14. Drive complex business analysis to identify business opportunities to improve internal and external processes
15. Drive material reuse opportunities improving AWS overall circular supply chain

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous days high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement logistics and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics including delivery times quality control and adherence to contracts. Identify trends or issues and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes.
5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes.
6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements technology upgrades and long-term partnership strategies that will drive value for both organizations.
7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines setting expectations and mitigating any risks or roadblocks. Push for results in line with operational goals.
8. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
9. End-of-Day Review and Continuous Improvement Planning: Reflect on the days activities and prepare a summary of key outcomes for the management team. Set goals for the following day focusing on continuous improvement initiatives particularly around lowering risks and reducing lead times.

About the team
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- Bachelors degree in Mechanical Engineering
- 5 years of supply chain operations and logistics experience
- Experience using data and metrics to determine and drive improvements
- 5 years of owning program strategy end to end delivery and communicating results to senior leadership experience

- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
- Experience leading process improvements
- Experience in data centers infrastructure service providers or related technology companies
- Knowledge of data mining techniques predictive analytics and statistical modeling
- Knowledge of supply chain management concepts - forecasting planning sourcing optimization and logistics or equivalent
- Experience in supply chain

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at UT Salt Lake City - 139300.00 - 208000.00 USD annually