Strategic Account Manager, Amazon Publisher Services

Amazon Ads creates customer-focused search and advertising solutions and technologies. Our Ad Tech team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business.

In this organization youll experience the benefits of working in a dynamic entrepreneurial environment while leveraging the resources of (AMZN) one of the worlds leading companies. We provide a highly customer-obsessed team-oriented environment in our offices located in San Francisco Santa Monica and New York City. We are seeking a Strategic Account Manager to join the Amazon Publisher Services team to help build industry-leading solutions for this role you will have the opportunity to join Amazons quickly growing advertising business own strategic relationships with mid-sized publishers and drive strategy and adoption of our industry-leading publisher solutions.

Key job responsibilities
* Manage relationships with our web mobile and connected TV (CTV) publishers.
* Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities using data-driven insights and AI-powered tools.
* Monitor and maintain supply quality standards to ensure third-party inventory delivers high value for Amazon advertisers
* Successfully launch new publisher products share publisher and overall marketplace feedback and guide publisher program strategy through cross-functional collaboration.
* Employ consultative long-term approach and build productive relationships with publishers as a trusted strategic advisor.
* Innovate develop and iterate on services based on customer feedback and emerging industry trends.
* Translate market feedback into product requirements and collect market intelligence to help guide the overall direction of the program.
* Partner with Product Managers Solutions Architects to help them troubleshoot customer issues and drive technical solutions.
* Analyze performance data and provide data-driven insights to improve our advertising programs and maximize publisher revenue.
* Work with internal teams to guide inventory allocation and optimize supply path strategies.

- 3 years of digital advertising and client facing roles experience
- Experience in optimizing products and services based on client needs
- Experience analyzing data and best practices to assess performance drivers

- Experience managing mid-sized publishers and deep understanding of publisher challenges including monetization strategies supply path optimization and programmatic advertising.
- Excellent quantitative and analytical skills being comfortable with pulling reports diving deep into the data and analyzing trends using tools like SQL Excel or BI platforms.
- Strong verbal and written communication skills ability to effectively communicate across a broad range of technical and non-technical stakeholders.
- Experience diagnosing and resolving technical issues in collaboration with Product Management and Engineering teams.
- Customer-driven product thinking and ability to identify and prioritize product requests that drive measurable business outcomes.
- Team player with strong influence and collaboration skills.
- Knowledge of programmatic advertising space header bidding supply-side platforms (SSPs) demand-side platforms (DSPs) real-time bidding (RTB) and emerging ad tech solutions including CTV and retail media networks.
- Proactive attitude with excellent project management organizational and analytical skills.
- Experience with supply quality initiatives and brand safety standards.
- Familiarity with privacy regulations (GDPR CCPA) and their impact on digital advertising.
- Track record of driving revenue growth and improving key performance metrics (eCPM fill rate win rate) for publisher partners.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA San Francisco - 75200.00 - 131600.00 USD annually
USA CA Santa Monica - 72600.00 - 119700.00 USD annually
USA NY New York - 75200.00 - 131600.00 USD annually