Lead Technology Business Systems Consultant Global Operations
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Job Location:
Des Moines, IA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Wells Fargo is seeking a Lead Technology Business Systems Consultant to play a pivotal role at the intersection of Global Operations Technology and enterprise delivery teams. This is a highly visible opportunity to influence how a Fortune 500 organization plans aligns and executes its most critical operational and technology initiatives.
In this role you will help institutionalize an operating model that has already proven its valuereducing reactive escalations strengthening crossfunctional execution and elevating trust and transparency across Global Operations. You will serve as the organizations central point of accountability for connecting business priorities with technology readiness ensuring that change is anticipated coordinated and delivered in partnership with the business rather than in response to it.
This position provides a unique opportunity to shape governance readiness escalation management and risk visibility across a large complex enterprise. While execution remains with Technology and Operations your leadership guides the framework that helps both sides deliver with confidence clarity and alignment.
In This Role You Will:
Enterprise Leadership & Governance:
Serve as the single accountable representative for Global Operations in Technology governance forums
Establishand maintain a clear escalation path for major technology concerns emerging risks readiness gaps and adoption or stability blockers
Ensure business impact readiness and sequencing are incorporated early into enterprise initiative planningBusinessTechnology Partnership
Act as the formal liaison between Global Operations leadership Technology platforms and cross-functional delivery teams
Ensure enterprise technology initiatives are planned communicated and executed in partnership with Global Operations
Prevent late-stage escalations by surfacing risks before they reach executive forums
Risk Identification & Escalation Management:
Proactivelyidentifytechnology risks before they surface as employee incidents
Coordinate cross-technology and cross-business remediation paths with owning teams
Partner with Cyber IAM Workplace Technology and Network teams on integrated risk responses
Data-Driven Insight & Analysis:
Analyze Global Operations technology data including incident trends adoption signals performance data and employee experience metrics
Translate complex technical data into clear business risk narratives for Operations and Technology leadership
Elevate issues with data-backed insights and potential solution paths
Operating Model & Capability Maturity:
Lead and mature the Global Operations Tech Ambassador network
Shift Global Operations from incident response to problem prevention
Mature proactive and predictive risk identification practices during major enterprise migrations and security initiatives
Required Qualifications:
5 years of Business Systems Data and Business Systems Designing experience or equivalentdemonstratedthrough work experience training military experience or education
Desired Qualifications:
Experienceoperatingin enterprise-scale cross-functional environments
Demonstratedsuccess leading governance readiness and escalation for high-impact technology initiatives
Strong ability to translate technical data into executive-level business insights
Experience partnering with security identity workplace technology or infrastructure teams
Proven ability toestablishdurable operating models that reduce reactive escalations
ExperienceofAternityor NexthinkUser Experience Monitoringdesired
Job Expectations
Be Humble: Youre smart yet always interested in learning from others
Work Transparently: You always deal in an honest direct and transparent way.
Take Ownership: You embrace responsibility and find joy in having the answers
Learn More: You regularly self-educate and improve your skill set.
Show Gratitude: You show appreciation and respect to those you work with
Act as the named escalation authority for Global Operations technology impacts
Maintainpredictable communication and information flow across frontline leadership and executive audiences
Prevent reactive leadership fire drills byidentifyingand addressing risks early
Ensure enterprise technology change scales effectively across a large distributed employee population
Maintainclear role boundaries: accountable for governance and readiness not delivery execution
No Visa Sponsorship Available at this time for this role.
Posting End Date:
26 Mar 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Required Experience:
Contract
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