Firmwide Resiliency Office India Executive Assistant

The FRO part of the Office of the Chief Finance Officer OCFO) designs and oversees the firms resiliency strategy including planning testing reporting and incident management. The team partners with senior leadership Lines of Business Control Management Risk Compliance and Audit to ensure robust resiliency programs and corporate governance.

JPMC resiliency teams take on the worlds biggest resiliency challenges; building solutions and partnerships that protect millions of people every day. Within the Firmwide Resiliency Office (FRO) you will be part of a diverse and progressive organization that has talent in depth and is tackling some of the biggest challenges facing the financial services industry. Increased Regulatory interest alongside real-world events (e.g. global COVID-19 pandemic conflict in Ukraine) perceived emerging threats (e.g. climate change fuel supply stability) and ever evolving complexity in our operating environments mean that resilience is increasingly important for clients and customers.

Job Summary
The EA will directly support the Head of Resiliency for India and the Philippines andprovide end-to-end executive operations support to the Managing Director streamlining workflows maintaining operating rhythm and ensuring disciplined execution across a matrixed organization. This role requires impeccable judgment confidentiality and a strong command of business operations in a regulated environment.

Job responsibilities

• Orchestrate a complex multitime zone calendar; proactively resolve conflicts and reprioritize based on strategic priorities.
• Serve as a trusted gatekeeper by triaging inbound requests setting expectations and protecting executive focus time.
• Own the MDs operating cadence including leadership staff meetings and monthly business reviews.
• Lead end-to-end meeting execution: agendas pre-reads briefing notes logistics and technology setup.
• Capture live minutes decisions and action items; maintain a single source of truth for follow-ups.
• Drive accountability by nudging owners tracking progress and escalating risks and blockers early.
• Draft crisp updates summaries and internal communications for key stakeholders.
• Coordinate cross-functional engagement; maintain stakeholder maps org charts and distribution lists.
• Manage operational and financial administration: expenses invoice reconciliation purchase orders and budget support.
• Ensure controls and compliance discipline across confidentiality records management data handling approvals and sharing permissions.
• Plan leadership offsites town halls and complex travel; produce trip books and manage post-event/post-trip follow-ups

Required qualifications capabilities and skills

• 4 years of experience supporting senior leaders in a fast-paced matrixed corporate environment.
• Demonstrate exceptional organization attention to detail and consistent follow-through.
• Communicate clearly and confidently in writing and verbally; synthesize complex inputs into concise executive-ready materials.
• Exercise high judgment discretion and professionalism; safeguard sensitive and confidential information.
• Operate proactively as a problem-solver with a systems-thinking mindset; surface risks early and propose practical solutions.
• Leverage strong proficiency with Microsoft 365 including Outlook Excel PowerPoint Word and Teams.
• Navigate SharePoint effectively for document management and collaboration.
• Use expense procurement and HR systems confidently; adapt quickly to new internal platforms and processes.
• Hold a Bachelors degree or offer equivalent practical experience.