Job Family:
Business Operations
Travel Required:
Clearance Required:
What You Will Do:
Serves as the Qualified Individual (QI) for an affiliate performing mortgage loan processing underwriting and/or loan servicing support ensuring compliance with applicable federal state and investor requirements.
Provides oversight and management of mortgage loan operations including loan processing underwriting and loan servicing support activities performed on behalf of financial services clients.
Maintains and manages relationships with senior and executivelevel management within client organizations and internal stakeholders.
Ensures senior and executivelevel client management is informed of overall operational status key risks regulatory considerations and the potential impact of activities on broader organizational strategy.
Manages all functions within a mortgage loan operations and servicing environment including planning organizing and overseeing work efforts; assigning resources; supervising mortgage personnel; managing risk; ensuring quality management; and monitoring overall project and contract performance.
Oversees compliance with applicable laws and regulations including familiarity with and adherence to the Federal Debt Collection Practices Act (FDCPA) and other relevant mortgage regulatory requirements.
Leads and supports teams in a collaborative environment ensuring quality standards productivity and performance expectations are consistently met.
What You Will Need:
At least Twelve (12) years of fulltime experience in the mortgage industry with at least three (3) of those years occurring within the most recent fiveyear period. Experience across both mortgage origination and mortgage servicing activities is REQUIRED.
Significant mortgage loan servicing experience with demonstrated understanding of loan processing underwriting and servicing operations.
Prior experience leading supervising and managing mortgage operations personnel; ability to work effectively in a teambased environment is required.
Experience providing oversight and executivelevel management for overall contract and operational performance.
Familiarity with the Federal Debt Collection Practices Act (FDCPA) and other applicable mortgage servicing regulatory requirements.
Familiarity with the Real Estate Settlement Procedures Act (RESPA) Truth-in-Lending Act and other applicable mortgage origination regulatory requirements.
Willingness to complete all required prelicensing examinations and continuing education requirements across applicable jurisdictions.
Candidates must be located in the San Antonio Texas metropolitan area.
What Would Be Nice to Have:
Prior holding of a Mortgage Loan Originator (MLO) license for two (2) or more years.
Department of Housing and Urban Development (HUD) Direct Endorsement Underwriter designation.
Utah Lending Manager the alternative prior licensure as an MLO for at least three (3) years with experience originating at least fortyfive (45) firstlien residential mortgage loans.
Experience with business process outsourcing within the mortgage industry.
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical Rx Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Required Experience:
Manager
Guidehouse is the only scaled advisory consultancy in the world to fully integrate commercial and public or government businesses within each of our industry segments because complex problems require both perspectives to address and outwit.