Commercial Support Center Specialist

Do you want to ensure customer satisfaction and contribute to the revenue growth of a thriving company

NKT is looking for aTemporary CSC Specialist (Commercial Support Center ) to join our team during the period of 1st of June 2026 to the end of September 2027. In this role you will register and monitor sales orders and projects confirm accurate delivery details and maintain customer master data in our ERP system. This is an exciting opportunity to support a team that values safety collaboration and operational excellence.

Support customer satisfaction and operational efficiency

Your role will be to:

• Register and monitor sales orders and projects ensuring compliance with company policies and procedures.
• Confirm accurate delivery details to customers with a high focus on load optimization verifying stock availability according to agreed lead times.
• Monitor and maintain customer master data in the ERP system.
• Handle inquiries and resolve issues on time collaborating with other departments.
• Contribute to the overall efficiency of the customer service team and maintain positive customer experiences.

Your role will also involve:

• Project coordination
• Register claims and coordinate with Quality and Shipping departments to resolve them
• Delivery coordination & Returns processing
• Collaborate with Finance to ensure timely customer payments
• Analyze data of booked and billed orders to identify and close potential gaps
• Constantly improving delivery performance

You will report to the Customer Service Manager and work closely with the Supply Chain and Finance departments. This position is based in Falun.

Service-minded professional with effective organizational skills

We are looking for a service-driven person who is organized resourceful in resolving problems and communicates well. You should maintain a positive outlook be detail-oriented and show solid commercial awareness. Building good relationships and being a positive role model by embodying NKTs values are crucial for this role.

You also have:

• Managing various tasks
• Good skills in Microsoft Office
• Fluent in Swedish and English
• Skills in ERP systems is a merit

At NKT we believe in empowering our team members to thrive both personally and professionally. Our commitment to work-life balance extends beyond mere words; its woven into the fabric of our company culture. Whether youre working partly from home or collaborating in our vibrant office spaces we prioritize flexibility well-being and harmony. Because when our team members flourish so does our innovation and growth.

Be part of our growth journey

NKT is committed to developing a diverse organization and culture where people of diverse backgrounds can grow and are inspired to do their best. We have high ambitions on establishing gender diversity at NKT and encouraging all interested candidates to apply even if you dont tick all the boxes described. We believe that a diverse organization enables long-term performance and that an inclusive and welcoming culture creates a better work environment.

Find out more about Life at NKT by listening to some of our NKT Connectors: Meet our people NKT !

We will review applications continuously and we recommend you to apply as soon as possible. Be aware that personality and cognitive tests might be included in the recruitment process.

If you have any questions regarding the position you are very welcome to contact Hiring Manager Julia Raths.In case you have any inquiries about the recruitment process please reach out to HRBPnote that due to the GDPR regulations we cannot accept any applications via e-mail.

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About NKT
NKT connects a greener world with high-quality power cable technology and takes centre stage as the world moves towards green energy. NKT designs manufactures and installs low- medium- and high-voltage power cable solutions enabling sustainable energy transmission. Since 1891 NKT has innovated the power cable technology building the infrastructure for the first light bulbs to the megawatts created by renewable energy today. NKT is headquartered in Denmark and employs 6500 people. NKT is listed on Nasdaq Copenhagen and realised a revenue of EUR 3.6 billion in 2025. We connect a greener world.