Technical Specialist IV
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Job Location:
Nashville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job ID: (65484)
Technical Specialist
Location: 312 Rosa L. Parks Avenue 10th Floor Nashville Tennessee 37243-0000
Duration: 8 Months
Client: TN DOT
Remote
TECHNICAL SPECIALIST
*This position is remote/WFH - Monday - Friday Normal Business Hours*
Position Summary
TDOT seeks a Technical Specialist to assist the Professional Services Division with invoicing customer service and relationship management.
Essential Job Responsibilities
- Provide exceptional customer service to both internal and external customers exercising effective listening skills providing prompt responses maintaining complete and accurate documentation and communicating effectively.
- Foster professional relationships with the Divisions and the Regions to promote accountability and consistency further partnering relationships and minimize impacts to program stability.
- Assist with coordinating consultant invoices with Contract Managers to ensure invoices are formatted consistently reviewed within the timeframe allotted to meet the Sections performance metrics and coordinated for any concerns or questions.
- Create a transmittal document for TDOT Finance to indicate that an invoice has been reviewed and is approved for payment.
- Ensure all deliverables are accomplished in alignment with the Consultant and Contract Services Quality Management Program for the purpose of reducing errors ensuring consistently high levels of quality and achievement mitigating risk to the Department and establishing a track record of success.
Qualifications
Education:
- Bachelors degree
Professional Experience:
- Minimum 1 year of experience processing/developing invoices
