Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Principal Consultant - Lead Network Security Engineer Firewalls (L2/L3 SME)

Responsibilities

Firewall Platform Operations

Manage andmaintainenterprisefirewallestate in alignment withClientsecurity policies.

Administer andmaintainPanorama centralized management.

Perform backup and restore operations forfirewallconfigurations.

Executefirewallrule modifications (additions updates deletions) per approved changerequests.

Maintainfirewallauthentication and routing configurations where applicable.

Firewall Policy Governance & Hygiene

Perform rule base reviews and optimization activities.

Support periodic policy recertification and hygiene reviews usingFireMon.

Identifystale duplicate or overly permissive rules andsubmitrecommendations through formal change processes.

Ensure alignment with least-privilege network segmentation principles (as directed).

IDS/IPS & Threat Protection

Support IDS/IPS functionality withinfirewallplatforms where in scope.

Investigate andvalidatenetwork-based threat alerts.

Tune security profiles and threat signatures as approved.

Escalate complex threat scenarios toappropriate stakeholders.

Service Request & Change Management

Fulfill firewall-related service requests within defined SLAs.

Execute approved changes followingClientchange control procedures.

Perform post-change validation and ensure ticket documentation includes evidence of testing.

Coordinate changes with other towers (IAM ZTNA WAF Cloud) whenfirewallmodificationsimpactdependent services.

Incident & Problem Management

Participate in firewall-related incident resolution activities.

Support service restoration and outage response forfirewalldisruptions.

Provide RCA inputs for major network security incidents.

Identifyrecurring operational issues and recommend corrective measures through formal channels.

Audit Logging & Compliance Support

Maintain sufficient operational artifacts to support audit requirements.

Support periodic security audits and compliance reviews.

Ensurefirewalllogs are available for SIEM ingestion as directed.

Maintain updated documentation offirewallconfigurations SOPs and escalation paths.

Provide reportinginputsfor monthly service metrics.

Explicit Role Boundaries

This role does not own enterprise network architectureredesign.

Strategicfirewallplatformselectionor redesign decisionsremainwithClientgovernance.

Activities are limited to defined services within the Security Application Inventory.

Qualifications we seek in you!

Minimum Qualifications

Bachelors degree in Computer Science Information Security or equivalent experience.

Preferred certifications:

o Palo Alto PCNSE

o Relevant network security certifications (e.g. CCNP Security)

Experience supporting large-scale regulated enterprise environments preferred.

Preferred Qualifications/ Skills

Good years of exp on enterprise network security engineering experience.

Strong hands-onexpertisein:

Palo Alto Networks firewalls

Panorama centralized management

FireMonpolicy governance

Experience managing:

Rule base optimization and hygiene

NAT policies and routing configurations

VPN policy configurations (operational level)

Authentication integrations (where applicable tofirewallplatform)

Experience supporting IDS/IPS functions integrated withinfirewallsolutions.

Strong knowledge of formal Change Management (CAB/MOC).

Experience in regulated enterprise environmentsrequiringaudit evidence and documentation discipline.

Familiarity with log management and SIEM integration (operational support level).

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.