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Posted on:
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Job Summary
Job Description:
Job Description ServiceNow ITOM Developer
Role: ServiceNow ITOM Developer
Experience: 69 Years (relevant ServiceNow experience required)
Location: Hyderabad
Work Mode: Hybrid / Onsite
Role Overview
We are hiring a ServiceNow ITOM Developer with strong hands-on experience in Discovery Service Mapping and Event Management. The candidate should have experience integrating ServiceNow with major cloud platforms (Azure AWS and GCP) for infrastructure visibility monitoring and CMDB accuracy.
This role involves configuration development and implementation of ITOM solutions in an enterprise environment.
Key Responsibilities
Implement and configure ServiceNow ITOM modules (Discovery Service Mapping Event Management)
Configure and manage MID Servers and troubleshoot connectivity issues
Integrate ServiceNow with cloud platforms (Azure AWS GCP)
Configure cloud discovery patterns and credentials
Implement monitoring and alert integrations
Maintain CMDB health reconciliation and identification rules
Develop custom patterns probes and sensors
Configure alerts event rules and alert correlation
Support deployment UAT and production stabilization
Troubleshoot discovery failures and data discrepancies
Prepare technical documentation and KT sessions
Mandatory Skills
69 years of hands-on ServiceNow experience
Strong expertise in ServiceNow ITOM
o Discovery
o Service Mapping
o Event Management
Experience integrating with:
o Microsoft Azure
o AWS
o Google Cloud Platform (GCP)
MID Server installation configuration and troubleshooting
Good understanding of CMDB CIs and data reconciliation
Experience in patterns probes and sensors
Strong scripting (JavaScript) in ServiceNow
REST/SOAP API integrations
Experience in monitoring/alert tools integration
ServiceNow Certified Implementation Specialist ITOM (one or more)
Good to Have
Cloud monitoring tools (Azure Monitor CloudWatch GCP Operations/Stackdriver)
ServiceNow Certified System Administrator (CSA)
ITIL Foundation Certification
Performance Analytics or reporting exposure
Soft Skills
Good communication and stakeholder coordination
Analytical and troubleshooting skills
Ability to work in a production support implementation environment
Ownership and proactive attitude
We transform. SAP solutions into Value
For any questions related to Job Description you may connect with below specified contact from Recruiting.
Recruiter Name: Sweta Yadav
Recruiter Email ID:
NTT DATA Business Solutions is a fast-growing international IT company and one of the worlds leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions including hosting services and support.
Required Experience:
Senior IC
Key Skills
About Company
Global SAP consulting competence and leading full-service SAP software solutions provider in over 30 countries.
