Front Desk Agent Aspen Skiing Company
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description: Maintain positive working culture and professional relationships with all personnel. Perform job responsibilities in line with relevant Forbes 5 Star Standards. Welcome and register hotel guests. Check guests out of hotel in accordance with procedures. Work closely with the Bellman to coordinate the smooth and efficient handling of guest luggage on both check in and check out. Manage guest billing and ensure that guest folios are correctly settled prior to departure. Maintain and update the Hotels Guest History. Coordinate with other departments daily needs or special requirements for all hotel guests. Record any guest complaints or problems and notify the appropriate individuals. Select and block rooms for arriving guests book same day reservations pre-register guests as required escort guests to their rooms and notify Managers of arrivals per request. Accept reservations changes and cancellations in accordance with procedures in the absence of reservation personnel. Familiar with PBX & Night Audit shift responsibilities and cover shifts as required. Relieve Concierge Desk when needed and have knowledge of guest related concierge duties. Distribute hotel keys as necessary. Run daily reports as necessary. Make change issue safety deposit boxes post charges reconcile daily work and make deposits in accordance with established procedures. Responsible for maintaining cash bank and for daily settling of cash bank. Make Manager aware of guests comments and complaints. Assist in emergency and security procedures as directed by management. Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels demand. Multiple positions available.
The budgeted salary for this position is $52000. Actual pay will be dependent on budget and experience
Apply on company website at :
Job Requirements: Requires a High School Diploma. Requires one year of experience. Must have some experience in each of the following skills: Working with Hotel Management Systems as it relates to check in and check out procedures; Using guest resolution skills; Complex computer systems for reservations; Taking payments in cash or card; Cashiering and bookkeeping.
Additional Information :
Work Environment & Physical Demands
Ability to stand walk or be on your feet for extended periods of time kneeling and bending may be required
Regularly work indoors with no adverse conditions
Must be able to occasionally lift push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position but no more than 50)
Job Benefits
This position is classified as a regular full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Health Dental and Vision Insurance Programs
Flexible Spending Account Programs
Life Insurance Programs
Paid Time Off Programs
Paid Leave Programs
401(k) Savings Plan
Employee Ski Pass and Dependent Ski Passes
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One Aspen Snowmass Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process please contact Human Resources at .
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One inclusion equity and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience we embrace and celebrate the unique experiences perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected valued and empowered and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.
For an overview of Aspen One Companys benefits and other compensation visit One participates in E-Verify.
E-Verify & Right to Work Poster
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures. Aspen One enables the expansion of the Aspen brand and ethos globally by developing enhanced strategies and services to support growth and accelerate investment across ski, hospitality, ret ... View more
