Internal Service Advisor Lone Star Chevrolet
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
The Internal Service Advisor plays a critical role in supporting the service department by managing internal repair orders and coordinating vehicle reconditioning processes. This position partners closely with sales service and parts teams to ensure vehicles are inspected repaired and frontline-ready in a timely and cost-effective manner. Success in this role requires strong organization communication and the ability to keep multiple workflows moving efficiently.
Duties and Responsibilities
- Manage internal repair orders (ROs) for used and new vehicle inventory ensuring timely processing and completion
- Coordinate reconditioning efforts between service technicians parts department and sales team
- Monitor vehicle status from intake through completion ensuring deadlines and quality standards are met
- Communicate updates to sales managers regarding vehicle readiness and repair timelines
- Review and approve repair recommendations with a focus on cost control and efficiency
- Ensure accurate documentation of all work performed including parts labor and notes in the RO
- Track and prioritize workload to support inventory turn and minimize downtime
- Assist with warranty submissions and internal billing processes as needed
- Maintain compliance with dealership policies safety standards and OEM guidelines
Qualifications :
- 1 year of experience in an automotive service advisor service drive or dealership operations role preferred
- Strong understanding of repair orders parts and service workflows
- Excellent organizational skills with the ability to manage multiple vehicles and deadlines simultaneously
- Effective communication skills with both technical and non-technical team members
- Ability to work in a fast-paced high-volume dealership environment
- Valid drivers license with a clean driving record
- Must be able to pass pre-employment screenings (background drug test and MVR)
- Must be authorized to work in the United States
Preferred Qualifications:
- Previous experience in an internal or used car reconditioning role
- Familiarity with dealership management systems (DMS) such as CDK Reynolds & Reynolds or similar
- Knowledge of basic vehicle maintenance and repair processes
- Proven ability to manage priorities and maintain attention to detail under pressure
Additional Information :
Compensation:
- Draw / Commission
Schedule:
- FULL-TIME
- Sundays Always Off
- Saturday Availability Required
Perks & Benefits:
- Medical Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off that Grows with You
- Sundays Always Off
- Closed on Thanksgiving & Christmas
- Employee Pricing on Purchases & Leases
- Free & Discounted Gym Membership Options
- Exclusive Travel Deals on Hotels Rentals & Airfare
- Career Growth in a Fortune 500 Company
All your information will be kept confidential in accordance with EEO guidelines
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences ... View more
