Site Reliability Engineer | Cloud Infrastructure, Automation, Incident Management, Kubernetes, Terraform, Monitoring and Security
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Job Summary
Job Summary
Synechron is seeking a dedicated Site Reliability Engineer (SRE) to support and enhance our deployment ecosystem across multiple this role you will be responsible for ensuring the stability availability and performance of key middleware and automation tools within our enterprise IT infrastructure. You will collaborate with development operations and support teams to implement best practices troubleshoot issues and drive process improvements that align with organizational goals and industry standards. Your expertise will help sustain high levels of continuous service for critical applications within a dynamic global environment.
Software Requirements
Required: Azure Cloud services ServiceNow AppDynamics Splunk Terraform Ansible Jenkins Git SQL Server or Oracle Windows/Linux scripting (PowerShell Bash Python)
Preferred: Cloud-native deployment tools monitoring dashboards customization Mainframe/ChangeMan enterprise security tools (SAML OAuth2)
Experience level: 5 years supporting middleware deployment automation and cloud infrastructure
Overall Responsibilities
Manage and support the deployment and operations of middleware automation and cloud-based systems ensuring high availability and performance
Lead incident escalation and resolution activities implementing preventive measures for system stability
Collaborate with cross-functional teams to optimize cloud deployment pipelines and automation workflows
Develop and maintain infrastructure as code (Terraform Ansible) and deployment pipelines (Jenkins Git)
Conduct root cause analysis for critical system incidents and recommend process and architecture improvements
Support system monitoring performance tuning and capacity planning to meet operational SLAs
Document operations procedures best practices and configuration management processes
Facilitate compliance with security standards and enterprise policies
Support change management release planning and incident management processes
Technical Skills (By Category)
Programming Languages:
Essential: PowerShell Bash Python for scripting and automation support
Preferred: Java C# or other enterprise scripting tools for integration and automation tasks
Cloud Technologies:
Azure (central platform) basic AWS or GCP familiarity for multi-cloud support (preferred)
Frameworks and Libraries:
Terraform Ansible Azure DevOps deployment automation frameworks monitoring SDKs (Azure Monitor Prometheus ELK Splunk)
Development Tools & Methodologies:
Jenkins Git version control Agile/Scrum DevOps best practices incident management (ServiceNow Jira)
Security & Compliance:
Encryption IAM access control threat detection and adherence to security standards (SAML OAuth2 GDPR SOC)
Experience Requirements
5 years in supporting middleware deployment automation and cloud infrastructure
Proven experience managing large-scale enterprise systems with a focus on fault-tolerance and high availability
Hands-on expertise with cloud deployment (Azure AWS GCP) infrastructure as code and automation tools
Extensive incident management and root cause analysis experience in complex environments
Industry preference: Fintech banking healthcare or enterprise IT sectors; equivalent large-scale enterprise support experience acceptable
Day-to-Day Activities
Support and automate deployment configuration and scaling of enterprise middleware and cloud systems
Monitor system health preemptively detect issues and conduct troubleshooting to resolve incidents rapidly
Lead root cause analysis efforts to identify and remediate vulnerabilities and systemic issues
Coordinate across teams to ensure best practices compliance and continuous improvement
Automate operational workflows and enhance monitoring dashboards for better visibility and alerting
Maintain documentation for system configurations procedures and incident resolutions
Participate in on-call rotations support releases and contribute to capacity planning activities
Qualifications
Bachelors or Masters degree in Computer Science Information Technology or equivalent
5 years supporting enterprise middleware cloud deployments and automation solutions
Certifications in Azure AWS or cloud security are preferred but not mandatory
Strong troubleshooting analytical and communication skills
Experience in incident management root cause analysis and system optimization
Proven ability to work independently and lead operational support activities
Professional Competencies
Critical thinking and analytical problem-solving to ensure system resilience
Collaboration and stakeholder management across technical and business units
Proactive ownership for operational stability and continuous process enhancements
Adaptability to evolving threats cloud technologies and industry best practices
Excellent time management to handle multiple projects and incident response scenarios
Commitment to operational excellence security standards and ongoing learning
SYNECHRONS DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.
All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.
Required Experience:
IC
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About Company
Chez Synechron, nous croyons en la puissance du numérique pour transformer les entreprises en mieux. Notre cabinet de conseil mondial combine la créativité et la technologie innovante pour offrir des solutions numériques de premier plan. Les technologies progressistes et les stratégie ... View more
