Business Process Analyst
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Job Location:
Clearwater, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Our Company
Explore how you can contribute at AmeriLife.
For over 50 years AmeriLife has been a leader in the development marketing and distribution of annuity life and health insurance solutions for those planning for and living in retirement.
Associates get satisfaction from knowing they provide agents marketers and carrier partners the support needed to succeed in a rapidly evolving industry.
Job Summary
The Business Process Analyst supports both the systems and processes of the business unit acting as a liaison between the business IT and key stakeholders supported. Participates in data analysis highly complex and escalated business issues; sets policy and procedures updates documentation provides training support to the Agency Operations team.This individual is continuously learning new skills and extending their competencies to enhance their contribution to projects processes and assignments. This is a customer-oriented role requiring initiative and detail orientation and with a focus on analytic problem-solving effective relationship building communication professionalism and quality.
Job Description
Job Specific Duties
- Reviews analyzes and evaluates complex business processes data and stakeholder needs.
- Initiates business process improvements across a wide range of processes commissions systems and business areas.
- Resolves highly involved issues escalated by business teams or stakeholders.
- Manages and successfully delivers projects of moderate complexity.
- Defines scope objectives and business requirements for projects.
- Assist in defining and designing process solutions to complicated business problems.
- Implements modifies improves and maintains business processes and procedures.
- Partner with stakeholders and team members to identify document assess and prioritize business needs.
- Completes process documentation and standard operating procedures provides training and performs quality reviews for the commissions processes.
- Provides user acceptance testing support to project implementations.
- Prepare proposals to develop new processes commissions systems and/or operational changes.
Qualifications
Minimum Job Requirements
- Bachelors degree required
- 3 years insurance industry experience preferred
- Highly skilled in Excel Word and other software programs
- Experience in leading multiple concurrent work-efforts or projects related to commissions systems
- Process improvement or Lean Six Sigma skills preferred
- Advanced levels of analysis and problem-solving skills
- Highly motivated self-starter
Knowledge Skills and Abilities
- Detail oriented with strong problem-solving analytic communication writing and presentation skills
- Ability to communicate verbally and in writing in a clear professional and concise manner
- Demonstrates and seeks to increase his/her general domain knowledge in insurance administration & sales and expertise in business process improvement
- Ensures efficient and timely delivery of projects and tasks.
- Plans ahead to complete assigned work given constraints such as time and business priorities performs duties independently with general latitude for judgment and with a focus on high quality
- Has a positive attitude exhibits appropriate professionalism and works well in collaborative teams
- Pro-active self-starter efficient and customer-focused
What AmeriLife Offers
A comprehensive benefits package that includes PTO medical dental vision retirement savings disability insurance and life insurance.
Equal Employment Opportunity Statement
We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race color religion creed sex (including pregnancy childbirth breastfeeding or related medical conditions) sexual orientation gender identity or expression age national origin ancestry disability genetic information marital status veteran or military status or any other protected characteristic under applicable federal state or local law. We are committed to providing an inclusive equitable and respectful workplace where all employees can thrive.
Americans with Disabilities Act (ADA) Statement
We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process please contact us at .
Pay Transparency Statement
We are committed to pay transparency and equity in accordance with applicable federal state and local laws. Compensation for this role will be determined based on skills qualifications experience and market factors. Where required by law the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information such as benefits bonuses and commissions will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about discussing or disclosing their pay or the pay of another employee or applicant as protected under applicable law. Pay ranges are available upon request.
Background Screening Statement
Employment offers are contingent upon the successful completion of a background screening which may include employment verification education verification criminal history check and other job-related inquiries as permitted by law. All screenings are conducted in accordance with applicable federal state and local laws and information collected will be kept confidential. If any adverse decision is made based on the results applicants will be notified and given an opportunity to respond.
Required Experience:
IC
