Hotel Manager
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Job Summary
As Hotel Manager you will be a key leader within the hotel supporting the General Manager in overseeing all operational areas and delivering Nobus vision of service excellence commercial success and strong team culture. Acting as a role model for our values you will lead with integrity energy and entrepreneurial thinking ensuring the hotel operates smoothly while continuously enhancing the guest journey food and beverage experiences and colleague engagement.
You will
- Work closely with the General Manager to oversee the day to day operation of the hotel across Rooms and Food and Beverage
- Contribute to the strategic direction of the property as part of the Executive Committee
- Lead and advocate for the guest experience across all touchpoints including restaurants bars events and in room dining
- Drive operational performance across departments balancing revenue growth cost control and service excellence
- Provide visible leadership and support to the Food and Beverage division ensuring standards service flow and commercial targets are achieved
- Build revenue forecasts supporting achievement of budgets upsell targets and financial objectives across Rooms and F&B
- Participate in marketing initiatives and commercial planning to support business growth including restaurant and events performance
- Support vendor sourcing quality control purchasing and contract management across operational areas
- Deputise for the General Manager in their absence assuming full leadership responsibility
- Identify opportunities to improve efficiency productivity and guest satisfaction across the hotel
- Act as a visible and approachable leader for colleagues across all departments
- Build strong relationships with Sales Revenue Reservations Culinary and operational teams
- Empower teams to deliver exceptional service to internal and external guests
- Ensure all statutory health and safety and company standards are implemented and maintained
- Support the development and maintenance of departmental procedures to maximise performance
- Oversee the end to end guest journey ensuring every guest experiences Omotenashi
- Provide coaching guidance and leadership to managers and teams to enhance performance
- Act as an ambassador for Nobu embodying our values of Family Crafted Smile and Kokoro
What Were Looking For
You bring senior leadership experience within a luxury hotel environment with strong operational and commercial awareness across both Rooms and Food and Beverage. You are a confident decision maker with the ability to inspire teams drive performance and manage multiple priorities in a dynamic environment. With a strong understanding of restaurant and bar operations alongside hotel functions you lead collaboratively strategically and with a guest first mindset. Above all you demonstrate passion for hospitality and the ability to deliver results through people culture and service excellence.
Benefits of Joining Our Team
- Competitive hotel executive salary plus annual bonus and enhanced pension and benfits with medical and dental cover
- 33 Days holiday
- Two hotel wide social events each year including our Employee Awards Night
- Discounted overnight stays across Nobu properties worldwide
- Discounted Pilates classes and wellness treatments
- Opportunities to progress within our hotel and the wider Nobu portfolio
- Innovative learning and development opportunities
- Exciting wellness and volunteering initiatives
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts on all food and beverage
- Free meals and refreshments while on duty
Required Experience:
Manager
Key Skills
About Company
Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from ... View more
