At Life Fitness we take pride in being a leader in the fitness industry. As a Sales Support Specialist youll play a key role in keeping our sales process moving. You will support our field sales team by handling the essential day-to-day tasks that turn a lead into a successful order.
This is a great opportunity for someone with a strong customer service background who is looking to grow their career in a professional fast-paced office environment.
This is a hybrid position based out of our global HQ in Rosemont IL.
What Youll Do
In this role you are the go-to person for our sales reps and customers. Youll focus on being accurate responsive and helpful across these areas:
Proposal & Quote Support: Work closely with the sales team to create and send out accurate price quotes and proposals to customers in a timely manner.
Problem Solving: Act as a liaison between departments (like Customer Operations Finance and Delivery & Installation) to help resolve any issues or holds that might slow down an order.
Order Quality Check: Review orders to make sure all the required signatures and documents are included before they move to the processing stage.
Database Management: Keep customer information updated and accurate within our system () so the team always has the best data.
Team Assistance: Help the field sales team with administrative tasks and occasionally assist with customer questions when extra support is needed.
What Were Looking For
We are looking for a motivated team player who enjoys helping others and staying organized:
Education: Bachelors Degree or equivalent work experience.
Experience: 1-2 years of experience in a Customer Service Office Support or Retail role where you handled multiple tasks at once.
Communication: Clear and friendly written and verbal communication skills. You should feel comfortable talking to both internal teammates and external customers.
Detail-Oriented: A knack for spotting errors and making sure paperwork is correct.
Tech Skills: Comfortable using Microsoft Office (Word and Outlook). Basic experience with Excel is required; if youve used a CPQ or CRM before thats a plus!
Reliability: The ability to work independently and manage your own to-do list to meet deadlines.
At Life Fitness / Hammer Strengthwe think customer firstplay as one team andraise the bar on fitness innovationin the gym and in every corner of our facilities. Wepersevere and get it done with a clear purpose toinspire each other to live healthier lives. If youre ready to bring out the best in people while powering the future of fitness manufacturing we invite you to apply.
Want to take the next step in your careerLife Fitness / Hammer Strength takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths push your limits and unleash your potential. If you feel the position is right for you we invite you to apply. Well work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description then well hop on a call to get to know you and your experience and discuss the position in more detail. If its not the right opportunity this time well always let you know.
Life Fitness / Hammer Strength offers a comprehensive package of benefits for full-time team members including but not limited to: a 401(k) savings plan with 4% employer match; medical dental and vision insurance parental medical and military leaves of absence paid time off including 12 paid holidays throughout the calendar year paid vacation days beginning at 13 days annually paid sick leave as provided under state and local paid sick leave laws company paid short-term disability and optional long-term disability health savings account health care and dependent care reimbursement accounts employee and dependent life insurance and supplemental life and AD&D insurance hospital indemnity; identity protection legal services adoption assistance tuition assistance commuter benefits employee discounts and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
Life Fitness / Hammer Strength is an equal opportunity employer. All qualified applicants including individuals with disabilities and protected veterans are encouraged to apply. Life Fitness / Hammer Strength complies with all applicable federal state and local laws regardingemploymentrecruitment and hiring. All qualified applicants are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin citizenship status disability protected veteran status or any other category protected by applicable federal state or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process including the post-offer stage and will only correspond through @ or @ domain email addresses or for U.S. opportunities.
Life Fitness/Hammer Strength does not accept applications inquiries or solicitations from unapproved staffing agencies or vendors.
Required Experience:
IC
We’ve been fiercely committed to real results and meaningful innovations based on scientific insight and the tireless pursuit of fitness perfection.