Field Service and Technical Data Manager

Whats your possible

AtNorthrop Grumman UK you are part of a team driving innovation where it matters most solving tomorrows challenges and shaping the technology solutions of the future. Its what we callDefining Possible.

This mindset goes beyond our customer solutions; its the foundation for your career development and the impact we have within the community.

Opportunity Overview

This is more than just a job;its a mission.

As ourField Service Engineering and Technical Data Manager you will play a vital role in supporting front-line operations for the Large Aircraft InfraRed CounterMeasures (LAIRCM) capability across UK military bases. You will act as the daily face of Northrop Grumman UK ensuring issues are resolved quickly technical support is coordinated effectively and strong trusted relationships with customers are maintained.

Youll lead mentor and guide our Field Service Engineers oversee onaircraft support activities and act as the Chester facilitys focal point for the coordination and management of system-related technical this role youll bring together handson engineering leadership customer engagement and operational oversight in a fastmoving highly collaborative environment.

Role Responsibilities

You will:

• Lead engineering and technical support across all UK LAIRCM programmes ensuring rapid proactive resolution of field engineering issues.
• Manage mentor and support Field Service Engineers including overseeing daytoday tasking and participation in oncall support when required.
• Coordinate communication between UK and US programme teams customer engineering authorities the Chester site and other key stakeholders.
• Oversee the collation management and presentation of technical datafrom field service activities ensuring accuracy and completeness.
• Build and maintain trusted relationships with customers identifying opportunities for collaboration and improved service delivery.
• Support Chester site operations assist with technical investigations deliver training when needed and uphold safe working practices.

Candidate Requirements

You will bring:

• Experience in an engineering support or field service leadership role ideally with knowledge of LAIRCM or a similar system.
• Ability to obtain and maintain SC security clearance.
• Strong communication skills with the ability to present technical information clearly and professionally.
• A valid UK driving licence and passport.
• Ability to work flexibly under pressure representing Northrop Grumman UK confidently in fastpaced customerfocused environments.
• Working knowledge of Microsoft Office including Word Outlook and Excel.

If youre not sure you meet every requirement we encourage you to apply. Your experience may be just what this role needs.

Security Clearance

Due to the nature of our workyou must be a UK nationalfor this clearance level.
You must be able togain and maintain SC (Security Check)UK Government security clearance.

Our recruitment team is on hand to answer any questions about the process:

Benefits

• Flexible working options including compressed fortnight arrangements
• Private healthcare
• Cash health plan
• Holiday buy and sell scheme
• Career development and training programmes
• Performancerelated bonuses

Why Join Us

A Mission to Believe In

Every day we contribute to building a more secure and connected world. The work you do here directly supports those who protect us all.

A Place to Belong and Thrive

We are committed to creating an inclusive environment where every voice matters and everyone feels they belong.

Your Career Your Way

Shape your development with access to diverse projects mentorship opportunities and support to grow into the career that inspires you.

Ready to apply

• Yes Submit your application online.
• Possibly Want to talk first Contact our team:
• Not this time Explore other opportunities with us. Were growing across the UK.

Northrop Grumman is committed to hiring and retaining a diverse workforce and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.