FIT Reservations Agent
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Handle reservations for three properties: Te Arikinui Pullman Auckland Airport Novotel Auckland Airport and Ibis Budget Auckland Airport.
Record and process all reservation enquiries accurately and efficiently ensuring all guest information is entered correctly into the reservations system. Prioritise tasks effectively in a fastpaced environment.
Manage bookings received via phone email OTAs travel agents airline crew and group organisers.
Maintain clear communication with internal departments to support smooth guest arrivals. Provide support to the wider reservations team as required.
Provide prompt friendly and professional service to all guests and partners.
Qualifications :
You will be
- Able to start within 4 weeks and ready to hit the ground running
- Experienced in managing reservations for multiple hotels at once
- Available to work a rotating 7day roster
- A New Zealand Citizen or Permanent Resident (no visa sponsorship available)
- Confident reliable and energised by a fastpaced hotel environment
Additional Information :
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Accors refer-a-friend bonus
- Meals on shift
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
- Paid birthday leave
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
ACCORs Purpose Statement
Pioneering the art of responsible hospitality connecting cultures with heartfelt care.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
