Customer Service Representative – Czech Speaker – Lisbon
Share
Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Representative Czech Speaker Lisbon
Location: Lisbon Portugal
Start Date: 30 April 2026
Work Model: On-site
Employment Type: Full-time
Job Overview
We are hiring a Czech-speaking Customer Service Representative to join a dynamic e-commerce support team in Lisbon.
In this role you will assist customers with inquiries related to online products and services ensuring a high-quality experience while working in a fast-paced and customer-focused environment.
Key Responsibilities
-
Handle customer inquiries via phone email and chat
-
Provide support related to e-commerce products and services
-
Deliver clear and professional communication to customers
-
Resolve issues efficiently while maintaining high satisfaction levels
-
Manage high volumes of contacts during peak seasons
-
Document all interactions accurately in internal systems
-
Follow company procedures and service standards
Requirements
-
Native or fluent Czech (C1C2 level)
-
Good command of English (B2 or higher)
-
Strong understanding of e-commerce environments
-
Excellent communication and customer service skills
-
Ability to handle high workload during peak periods
-
Strong problem-solving and decision-making abilities
-
Eligible to work in Portugal
Whats Offered
-
Full-time on-site contract in Lisbon
-
Salary: 920 x14 months 45 x11 months
-
Welcome bonus: 1500
-
Accommodation support available
-
Couples can stay together in one room sharing an apartment with others
-
Cost: 280 per month (for both)
-
-
Paid training and onboarding
-
Stable and international work environment
-
Career development opportunities
Schedule
-
Monday to Sunday (rotational shifts):
-
08:00 17:00 or 09:00 18:00
-
2 rotational days off per week
-
-
Future schedule may transition to 24/7 rotational shifts
Apply Now
If you are a Czech speaker looking to grow your career in Lisbon apply today.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
