Communications Specialist

Join us in leading the strategic communication behind Sales & Service transformation

Were seeking an experienced Communications Specialist to lead the communication in Sales & Services Denmark towards both internal stakeholders and customers.

If has 45 million customers and 10 000 employees in the Nordic and Baltic regions. We truly value ambition and dedication but we never forget the importance of work-life balance. We believe that when you feel your best you do your best and thats exactly whats needed to play an important part in our promise to help our customers a lot.

About the role

As Communications Specialist you will lead the communication strategy for integration and operations. You will drive communication as a key project track connecting integrations leads tribes Sales & Service and Marketing. Youll also enhance Sales & Services external visibility communicating value creation customer promises and commercial goals to support our brand and business objectives.

Primary responsibilities:

Strategic Communication Leadership

• Lead communication strategy and execution measuring impact
• Maintain an overview of activities deadlines and risks
• Coordinate closely with leadership and teams
• Ensure timely accurate and audience-focused messaging
• Build and sustain a strong transformation narrative

External Communication

• Oversee migration-related customer communications
• Ensure customer messages are timely and coordinated
• Respond proactively to customer insights

Brand and Market Communications

• Strengthen Sales & Services market presence
• Communicate value promises and commercial goals
• Spot opportunities to showcase results and value

Internal Communication

• Create updates Q&As presentations and leadership messages
• Communicate promptly during changes or errors

What we offer

• A role with significant strategic impact within Sales & Service

• The opportunity to shape the communication agenda in one of our most complex transformations

• A strong collaborative environment with dedicated colleagues across the organization

• Hybrid working model

• An ambitious professional and informal work culture

About the team

You will join Commercial Excellence & Customer Operations in Sales & Service Denmark where quality progress and collaboration are at the core. The role offers high visibility and close interaction with leadership and key stakeholders across the organization.

Who are you

We are looking for an experienced and independent profile who can combine strategic communication project management and change leadership at a high level while also strengthening Sales & Services external positioning. This role requires strategic insight and the ability to adapt quickly in a dynamic environment.

We expect you to bring:

• Min. 5 years experience with strategic and operational communication

• Excellent written communication skills in both Danish and English

• Experience with external profiling brand communication or thought leadership

• Understanding of customer journeys and largescale migration/integration projects

• Strong collaboration skills and the ability to create alignment across functions and organizational levels

• University degree in Communication Marketing or related field

Application and Recruitment Process

Application deadline: Screening and interviews are conducted on an ongoing basis but no later than 31st March 2026.

Application: Please submit your CV via our website. You do not need to attach a cover letter but you are welcome to include a few lines in your CV explaining why you are interested in the role.

Location: Ballerup
Start date: As soon as possible

If you have any questions about the position you are welcome to contact Kasper Erbo Roesbjerg at mobile

At If we aim to create a workplace with equal opportunities for all. We encourage everyone to apply regardless of gender age background or any disability. We also recommend that you do not include a photo in your CV.

Applicant information may within the framework of the law be reviewed using publicly available sources. Candidates progressing in the recruitment process will be asked to provide references and present a criminal record certificate. Depending on the scope of the role a credit check may also be conducted for final candidates as part of the hiring process.

We are looking forward to your application!