Job Description:
What are we looking for
710 years in a business-facing digital IT or transformation role with a track record of managing stakeholder relationships rather than technical delivery
Must be customer focused with demonstrated ability to form productive relationship including business leaders Digital Technologies teams Product Leads and external partners
Strong storytelling and demand-structuring skills able to turn a vague business problem into a clear investable proposition
Deep understanding of business drivers / processes and ability to relate regional priorities to associated technology
Ability to educate non-digitally savvy leadership & staff and to coach business teams on AI tools as part of daily working practice
Learning agility and desire to learn new technology and business
Excellent written and verbal skills as well as high interpersonal skills
Experience working across multiple levels of an organization
Strong problem analysis negotiating and influencing skills
Proven track record of influencing senior stakeholders and translating business strategy into digital demand this role does not own delivery but must shape it
Proven track record to get things done in a matrixed organization and influencing without authority
Demonstrated experience applying AI/GenAI tools in a business context
Proven AI leverage mindset
Ability to build cross-segment partnerships to reuse patterns avoid duplication and scale value across the
Previous CPG Experience a bonus
Experience owning adoption and change management for technology rollouts in a regional or multi-site context
Familiarity with business case structuring and investment justification able to co-author with PMO support
What would be your key responsibilities
Regional Alignment:Represents the voice of the regional business into the Digital Technologies team. Surfaces structures and prioritises demand from regional stakeholders translating business problems into clear briefs for Product Leads and Directors. Partnering closely with the UK & Europe Food & Nutrition Leadership Team
Disrupt with Digital: Brings to life within the region business value delivery through digital capabilities and working with Product Leads to ensure solutions are landed and adopted not just delivered
Digital Mindset: Drives the usage of Mars Digital Technologies. Champions AI as a daily working tool within the regional business team demonstrating use in meetings requirements capture and stakeholder briefings. Champion AI as a daily habit
External Perspective : Brings the outside-In by maintaining an external network of digital professionals to deliver value faster. Contributes to build Mars Digital branding externally.
Change Management & Adoption: Owns the regional adoption plan for every digital solution going live in region. Ensures business readiness training communications and stakeholder engagement are in place before go-live. Signs off regional readiness at the go-live gate.
Capability Adoption: Drives the continuous adoption of Digital & Technologies capabilities
Budget Input:Provides regional context and business justification to support investment decisions. Works with PMO on business case inputs for regional demand. Does not hold budget accountability.
Service: Monitors quality of Digital Technologies service provided
Responsible AI compliance : Guide teams to use Mars-secure platforms follow data protection expectations and complete governance steps (e.g. impact assessments) when needed.
Demand Pipeline Management: Maintains a live view of regional digital demand ensuring it is structured prioritised and visible to the CDIO and relevant Directors. Feeds the quarterly portfolio review with regional input.
Go-Live Readiness: Provides the regional business readiness signal at the go-live gate confirming that stakeholders are briefed training is complete and the region is ready to adopt before any solution goes live.
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