Global IT Production Management Specialist
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.
What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through ourHybrid Work Model.
Job Description
Key Responsibilities May Include:
- Monitor and enhance platform performance to optimize end-user experience and improve overall business process workflows.
- Collaborate with business stakeholders to gather requirements assess platform capabilities and convey system limitations and opportunities for improvement.
- Design configure and document platform enhancements ensuring alignment with business objectives and adherence to best practices.
- Oversee development and testing processes including unit testing user acceptance testing integration testing and regression testing to ensure successful implementation.
- Identify and implement system and process improvements to enhance efficiency effectiveness and data quality.
- Troubleshoot user requests addressing technical issues related to workflows security and interfaces to support problem resolution.
- Create test scripts participate in user acceptance testing and develop training materials to assist with end-user training and adoption.
- Share expert functional and technical knowledge to improve team competence and ensure smooth platform operations.
Global IT Production Management Specialist India/Mexico
Job Details
Position Purpose
Member of the Global Production Management team that provides second level support for global production management processes and engage business partners and customers for production process issue resolution.
Manage and improve IT environment maintenance activities such as outages and releases and support IT projects with production process implementation. Functions as an analytical & administrative resource for Global Production Management.
Additionally provides support within the wider Application Infrastructure Services group. Helping to drive increased automation and orchestration within the scope of team services and to expand usage of Cloud Native services
Major/Key Accountabilities
Supports automation and orchestration of services within the function including expansion of Cloud Native services on our AWS and Azure platforms
Manage daily production processes such as batch jobs interfaces and file transfers across multiple Enterprise Applications
Manage Month-end and Year-end production processing activities
Manage the co-ordination and orchestration of system and whole environment planned outages and releases.
Support IT projects with implementation of new production processes
Provide technical support for environments and tools used by GPM team to manage production processes
On-call responsibilities for 24x7 global applications
Maintain Documentation to a high standard
Challenges/Problem Solving
Strong problem solving organization decision-making communication and time management skills
Fast past environment
Ability to multi-task
Experience
3 - 5 years experience with BMC Control-M or other job scheduling applications.
1 - 3 years experience with SAP Applications and other business applications.
1-3 years experience with AWS and/or MS Azure Cloud services
Skills and Knowledge
BMC Control-M
SAP Applications
AWS and/or MS Azure cloud services
Automation/Orchestration tools such as XL-Release & Ansible
Programming and Unix scripting knowledge
Strong analytical skills and continual improvement mindset
Knowledge of computer programs including strong Excel Outlook or similar programs
Qualifications
Essential Qualifications
Bachelors Degree ideally in Computer Science Management Information Systems Engineering Mathematics or a relevant Business field or equivalent education/experience
Desirable Qualifications
SAP applications
AWS and/or MS Azure cloud certifications
Remote Type
Fully RemoteSkills to succeed in the role
Adaptability Empathy End User Support Experimentation System Administration Taking Ownership Teamwork Troubleshooting Understand Customers User Acceptance Testing (UAT)We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at
Required Experience:
IC
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
Middle East & North Africa’s leader in supply chain solutions, with a presence in the Middle East since 2003, CHEP is registered as 100% privately CHEP owned businesses, which enables all of our customers to deal with CHEP in a confidential manner. CHEP has a footprint throughout the ... View more
