Collections Strategy Analyst

Leeds - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Summary

Job Description

Collections Strategy Analyst - 12 Month Fixed Term contract.

Location: Thorpe Park Leeds Hybrid working.

Join us as a Collections Strategy Analyst! Looking for a role where you can shape real impact In this position youll design and deploy smart datadriven collections strategies that link directly to our scorecard modelsmaking sure each approach lands effectively across the right customer and account groups. Youll dig into performance constantly assessing cost and collections outcomes while running championchallenger tests using tools like SAS and SQL to uncover what truly works. From analysing contactchannel performance to spotting opportunities to eliminate waste digitise processes or simplify the journey youll help drive continuous improvement every day. Youll also work closely with our Omni Channel Manager to bring new strategies to life support automated solutions and maintain a strong control environmentensuring everything we do is compliant efficient and delivering great customer outcomes.

What we are looking for:

Youll have strong analytical capabilities using SAS or SQL and any other analytics packages
Experience of deploying collections and customer strategies with continuous improvements delivery through data driven insights and well-constructed trials would be desirable
Experience of translating complex business processes and data insights into simple views and language
Strong customer and commercial awareness
Influencing change through senior stakeholder management experience is a must have
Experience of Lean and Agile principles would be desirable.

If youre excited about this role but dont meet every requirement dont worry still apply. Your unique perspective could be just what were looking for.

What youll get:

A discretionary annual bonus to reward your impact
3% flexible benefits that you can tailor to suit your lifestyle whether thats extra cash more holiday or added health cover.
Hybrid workingfor the best of both worldscollaboration and focus.
Free onsite parking saving you time and money.
Recharge and refreshopportunities with 28 days of holiday plus public holidays and the option to buy up to five moregiving you more time for what matters most.
Peace of mindwith life assurance that supports your loved ones no matter what.
A culture that celebrates you and supports your wellbeing with recognition awards access to on-site gym facilities and a variety of wellbeing initiatives offered throughout the year to help you stay balanced resilient and feeling your best.
Encouragement to be your authentic self at workby joining one of our vibrant employee networkslike Rise (Gender) Proud (LGBTQIA) Culture or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you.

So who are we

Were on a mission to make credit work better for all.

We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity helping customers pay off their Lowell debt in practical and affordable ways.

According to The Sunday Times were one of the best places to work in the UK (were proud to be on their Best Places to Work list for the second-year running). Why Because of the people who work here. Warm welcoming and super-talented. Its our people that make us great.

We celebrate and share success learn from failure embrace change and savour challenge.

Join us and from day one youll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell youll be making a difference to the lives of millions of people going through tough times.

Ready to join us

At Lowell were committed to helping you growboth personally and professionally. We provide the tools support and opportunities you need to shape your career and thrive.

We welcome people from all backgrounds and experiences. Whatever your identity - culture gender sexual orientation religion ethnicity age neurodiversity or disability - if youre passionate about making credit work better for everyone wed love to hear from you. Our strength lies in our people and were proud to build inclusive teams supported by benefits that help everyone succeed.

Apply today and bring your analytical mindset curiosity and drive to a team where your ideas genuinely influence how we work.

If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process please contact a member of the Lowell Talent Team wholl be more than happy to support you.

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SummaryJob DescriptionCollections Strategy Analyst - 12 Month Fixed Term contract.Location: Thorpe Park Leeds Hybrid working.Join us as a Collections Strategy Analyst! Looking for a role where you can shape real impact In this position youll design and deploy smart datadriven collections strategies ...