Job Title: PATH Program Owner

Department: Specialized Operations (Spec Ops)
Reports To: Head of Specialized Operations / Executive Leadership
Employment Type: Full-Time
Location: Southfield MI
Travel: Moderate (as needed for program launches and implementation)

Lead the Development of EPICs Next-Generation Care Programs

At EPIC Health we are building innovative scalable care models designed to better serve our patients and communities. The PATH Program Owner plays a critical leadership role in designing launching and scaling high-impact programs across our organization.

This role serves as theend-to-end owner of PATH program development including:
Balance Relief Mind and Her

You will be responsible for building programs from the ground upensuring they are operationally sound financially viable and scalable across the EPIC platform.

Position Overview

The PATH Program Owner oversees the full lifecycle of each program including:

• Product development

• Operational design and workflow architecture

• Launch execution and go-live readiness

• Integration with MSO shared services

• Cross-functional coordination

• Ongoing performance optimization and scaling

This role ensures all programs align with EPICs operational frameworks including 808 standards and MSO infrastructure.

What Youll Do

Program Development & Architecture

• Design and define the structure of each PATH program

• Build scalable repeatable service delivery models

• Develop SOPs operational playbooks and workflows

• Establish pricing strategy and operational feasibility

• Align program design with organizational growth strategy

Launch & Implementation

• Lead end-to-end program build and deployment

• Coordinate pilot programs and MVP testing

• Drive go-live readiness across locations

• Ensure operational stability prior to scaling

Operational Workflow Ownership

• Design workflows across intake service delivery documentation and reporting

• Ensure alignment with internal operational standards (808 framework)

• Integrate clinical and non-clinical workflows

• Identify inefficiencies and optimize processes

• Establish measurable checkpoints and controls

MSO Shared Services Integration

• Coordinate integration with key internal services:

  • Billing

  • Marketing

  • HR

  • Finance

  • Compliance

  • IT

• Define service expectations and workflows

• Ensure seamless support across all PATH programs

Cross-Functional Leadership

• Partner with leadership across:

  • Specialized Operations

  • Clinical Teams

  • Marketing

  • Finance

  • Operational Leadership

• Drive clarity in roles ownership and accountability

• Manage dependencies across teams to ensure execution

Performance & Optimization

• Define and track key program KPIs

• Monitor financial performance margins and efficiency

• Identify opportunities for growth and expansion

• Lead continuous improvement initiatives

What You Bring

Core Competencies

• Strong operational and systems thinking

• Experience in product or program development

• Proven ability to execute complex initiatives

• Cross-functional leadership and influence

• Scalable mindset with focus on growth

• Change management and process improvement expertise

• High accountability and ownership mentality

Why Join EPIC Health

At EPIC Health you wont just build programsyoull build the future of care delivery.

• Work on high-impact organization-wide initiatives

• Collaborate with executive leadership

• Drive innovation in healthcare delivery models

• Be part of a mission-driven fast-growing organization

• Opportunity to scale programs across multiple markets

What We Offer

• Competitive Compensation

• Comprehensive Benefits (Medical Dental Vision Disability Life)

• 401(k) Retirement Plan

• Paid Time Off & Holidays

• Professional Growth & Leadership Exposure

• A high-performance entrepreneurial work environment

If youre ready to own build and scale programs that redefine healthcare delivery we want to meet you.