Account Manager Secondment (12 Months)

Job Title: Account Manager (12-Month Internal Secondment)
Division: Sales
Location: Head Office
Start Date: 1st May

Overview

Were offering a 12-month internal secondment into the Account Management team ideal for individuals currently in Acquisition Recruitment Marketing or elsewhere across the sales floor who are looking to broaden their experience.

This opportunity forms part of our wider employee growth strategy. We know we have an ambitious team and we want to continue building a versatile well-rounded sales function.

Over the coming years our aim is to create more opportunities like this giving people exposure to different areas of the business building confidence and developing a broader skill set.

This secondment is not a promotion but a growth opportunity. At Baltic growth isnt just about progression its about continuously improving learning from challenges and supporting each other to succeed.

For example if you move from Acquisition into Account Management the experience you gain over 12 months will naturally strengthen your ability as an Acquisition Consultant in the future. Equally the same applies to other areas across the sales floor.

This is a mutually beneficial approach we develop a more diverse adaptable team and you gain valuable experience that will make you a stronger more rounded sales professional.

Through opportunities like this alongside training coaching and clear development pathways we aim to build confident capable teams who consistently exceed expectations.

The Role

Youll join the SME Account Management Team managing a portfolio of existing client accounts and focusing on:

• Generating new opportunities within your accounts
• Progressing current learners onto higher-level programmes
• Introducing apprenticeships into new departments
• Supporting clients to upskill their existing workforce

Youll also play a key role in maintaining strong relationships and ensuring a smooth on programme experience working closely with Coaches and internal teams.

Key Responsibilities

• Act as the main point of contact for your assigned accounts
• Identify and convert opportunities within existing clients (progressions upsell cross-sell)
• Build strong long-term relationships to drive repeat business
• Work collaboratively with Coaches and internal teams to support client and learner outcomes
• Manage and resolve any client or learner-related challenges
• Track performance across your accounts and maintain accurate records
• Share client feedback and insights with the wider team

What Were Looking For

This opportunity would suit someone who:

• Has experience working with clients or learners in Acquisition Recruitment Marketing or similar background
• Is confident building relationships and having commercial conversations
• Is motivated by targets and delivering results
• Can manage multiple priorities in a fast-paced environment
• Communicates clearly and professionally
• Is resilient and solutions focused

Why Apply

• Gain experience in a full account ownership role
• Develop your commercial and client management skills
• Broaden your understanding of the full learner lifecycle
• Build a strong foundation for future progression within our Commercial Team

This is a 12-month secondment with the flexibility for either you or the business to end the placement with two weeks be fully supported throughout with the time coaching and guidance needed to help you succeed in the role. However we recognise that this is a development opportunity and it may not be the right long term fit for everyone.

For example you may move into Account Management and after a period of time feel that your strengths and interests are better suited to your previous role and thats absolutely fine. Equally we will continue to assess whats right for both you and the this is a low risk supportive opportunity to try something new build your skill set and gain valuable experience because sometimes its a case of nothing ventured nothing gained.

Required Experience:

Manager