Were 1st Central a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And thats the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!
Werelooking for aTrading PerformanceLeadtolead the analysis and tracking of acquisition and persistency KPIs ensuring performance is optimised and budget targets are consistently achieved.Youllidentifykey opportunities and deliver robust analysis that directly supports commercialobjectivesandenablesinformeddecisionmaking.
This is a flexible hybrid role with occasional visits to our offices inSalford Quays (Manchester) or Haywards Heath (West Sussex)when. For those based further afield we also welcome applications fromremoteUKbasedworkers. We offer excellent flexibility in working patterns and a company wide culture you can be proud to be part of.
Core skills were looking for to succeed in the role:
Whats involved:
Youll support the Acquisition/Persistency Performance Manager in executing the customer acquisition and persistency strategy.
Youll develop commercial initiatives across functional teams to deliver new capability or improvements in acquisition/persistency performance.
Youll work with finance to support the acquisition/persistency Performance manager with forecasting budget and retrospective analysis processes.
Youll access and analyse often large amounts of information data and market intelligence from multiple sources to create insight to optimise trading activities and generate new tactical and strategicinitiatives.
Youll deputise for the acquisition/persistency Performance manager with the Daily Trade stand-ups ensuring appropriate updates are delivered and any analysis/actions completed in a timely manner.
Youll lead inspire and coach the junior analysts in the team to deliver business objectivesaiding with their development.
Experience
Strong understanding of the insurance or financial services industry and its products.
Strong stakeholder management experience within a fast paced matrixed environment.
Exposure to insurance business functions pricing digital finance operations underwriting.
Experience engaging with senior management in a customer-focused business.
Minimum 3 years experience of personal lines insurance or other financial services organisation.
Proficiency in SAS/SQL Excel and statistical analysis methods.
Skills
Strong influencing skills with the ability to engage senior stakeholders and external partners.
Self-motivated and proactive with a structured approach to problem-solving.
Strong IT skills including Excel; programming experience is a plus.
Excellent communication & presentation skills both verbal and written.
Excellent time management and ability to prioritise competing workstreams.
Exceptional communication and presentation skills both written and verbal.
High attention to detail and strong organisational skills.
Entrepreneurial mindset with a keen eye for identifying opportunities.
Knowledge
Experience in subscription-based businesses in other sectors will also be considered.
Behaviours
Commercially focused with a strong customer ethic.
Flexible and positive attitude with an agile approach to project management.
Able to work independently and collaboratively within a team.
Strong influencing skills with internal and external stakeholders.
Committed to driving business improvements and delivering results.
Analytical mindset with a data-driven approach to decision-making.
Determined and resilient with a focus on overcoming obstacles and delivering change.
Think youre a match Apply today andstep into a role where your expertise drives real resultsdiscover where this opportunity could take you.
What can we do for you
People first. Always. Were passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so thats what we offer. Our workplaces are energetic inspirational supportive. To get a taste of the advantages youll enjoy take a look at all our perks in full here.
Intrigued Our Talent team can tell you everything you need to know about what we want and what were offering so feel free to get in touch.
Find your next job with First Central, a fast-growing UK insurer and innovator in data, which has offices in Sussex, Manchester, Guernsey and Gibraltar.