DescriptionThe Revenue Management Workshop Facilitator (Senior Manager) supports the delivery of Revenue Management workshops and provides support during pre go live validation for the Amadeus Central Reservation System (ACRS). This position emphasizes the facilitation of standardized configuration sessionsassistanceto Revenue Managers in system readiness activities and reinforcement of best practices to ensure properties are fully prepared for successful implementation of Amadeus CRS. Additionally this role contributes to the global deployment and support of Power of M collaborating across regions to ensure effective implementation and adoption.
- 4-year degree from an accredited university inHospitality Business or related field.
- 5 years of relevant professional experiencedemonstratingprogressive career growth and a pattern of exceptional performance
- Prior experience supporting training sessions workshops or knowledge sharing forums
- Working knowledge of central reservation systems revenue management systems or hotel property operations.
- Comfortfacilitatingdiscussions and presenting to groups in a virtual environment.
- Exposure tosystem deployments upgrades or property transitions.
- Previousexperience in training delivery facilitation or instructional development.
- Detailoriented with the ability to follow standardized processes and materials.
- RM Workshop facilitation materials (slide decks participant guides activity sheets)
- TechnologyproficiencyinAmadeus CRS and related reporting tools (MiNT)Product CatalogLandIttask management andServiceNow / Power of M
Workshop Facilitation & Training Delivery
- Cofacilitate and as experience grows lead remote Revenue Management workshops using standardized facilitation materials and agendas.
- Deliver hands-on training sessions covering core ACRS concepts including rate plans inventory setup and policy basics.
- Support interactive exercises system walkthroughs and knowledge checks to reinforce participant understanding.
- Adjust delivery approach to meet varying participant needs with guidance from senior facilitators.
ACRS Setup & Readiness Support
- Support Revenue Managers during pre-go-live activities including validation of migrated data and review of system configurations.
- Assistwith identifying configuration gaps and documenting issues for follow-up.
- Provide guidance onestablishedbest practices for rate plan mapping policy assignment and inventory categorization.
- Escalate system or process issues to seniorSMEsor deployment leads as appropriate.
Stakeholder Support & Communication
- Partner withcontinentsenior facilitators deployment teams and Revenue Managers to ensure a positive workshop experience.
- Communicate system concepts clearly and professionally using approved language and materials.
- Capture participant questions feedback andcommon challengesto support continuous improvement efforts.
- Contribute to a supportive and collaborative learning environment.
Materials & Continuous Improvement
- Leverage existing workshop materials participant guides and job aids to ensure consistent delivery.
- Provide input and suggestions to improve training content exercises and documentation.
- Maintain familiarity with the Revenue Manager Task List andrequiredpre- and post-workshop activities.
- Stay informed on ACRS updates and evolving Revenue Management practices relevant to training delivery.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
DescriptionThe Revenue Management Workshop Facilitator (Senior Manager) supports the delivery of Revenue Management workshops and provides support during pre go live validation for the Amadeus Central Reservation System (ACRS). This position emphasizes the facilitation of standardized configuration ...
DescriptionThe Revenue Management Workshop Facilitator (Senior Manager) supports the delivery of Revenue Management workshops and provides support during pre go live validation for the Amadeus Central Reservation System (ACRS). This position emphasizes the facilitation of standardized configuration sessionsassistanceto Revenue Managers in system readiness activities and reinforcement of best practices to ensure properties are fully prepared for successful implementation of Amadeus CRS. Additionally this role contributes to the global deployment and support of Power of M collaborating across regions to ensure effective implementation and adoption.
- 4-year degree from an accredited university inHospitality Business or related field.
- 5 years of relevant professional experiencedemonstratingprogressive career growth and a pattern of exceptional performance
- Prior experience supporting training sessions workshops or knowledge sharing forums
- Working knowledge of central reservation systems revenue management systems or hotel property operations.
- Comfortfacilitatingdiscussions and presenting to groups in a virtual environment.
- Exposure tosystem deployments upgrades or property transitions.
- Previousexperience in training delivery facilitation or instructional development.
- Detailoriented with the ability to follow standardized processes and materials.
- RM Workshop facilitation materials (slide decks participant guides activity sheets)
- TechnologyproficiencyinAmadeus CRS and related reporting tools (MiNT)Product CatalogLandIttask management andServiceNow / Power of M
Workshop Facilitation & Training Delivery
- Cofacilitate and as experience grows lead remote Revenue Management workshops using standardized facilitation materials and agendas.
- Deliver hands-on training sessions covering core ACRS concepts including rate plans inventory setup and policy basics.
- Support interactive exercises system walkthroughs and knowledge checks to reinforce participant understanding.
- Adjust delivery approach to meet varying participant needs with guidance from senior facilitators.
ACRS Setup & Readiness Support
- Support Revenue Managers during pre-go-live activities including validation of migrated data and review of system configurations.
- Assistwith identifying configuration gaps and documenting issues for follow-up.
- Provide guidance onestablishedbest practices for rate plan mapping policy assignment and inventory categorization.
- Escalate system or process issues to seniorSMEsor deployment leads as appropriate.
Stakeholder Support & Communication
- Partner withcontinentsenior facilitators deployment teams and Revenue Managers to ensure a positive workshop experience.
- Communicate system concepts clearly and professionally using approved language and materials.
- Capture participant questions feedback andcommon challengesto support continuous improvement efforts.
- Contribute to a supportive and collaborative learning environment.
Materials & Continuous Improvement
- Leverage existing workshop materials participant guides and job aids to ensure consistent delivery.
- Provide input and suggestions to improve training content exercises and documentation.
- Maintain familiarity with the Revenue Manager Task List andrequiredpre- and post-workshop activities.
- Stay informed on ACRS updates and evolving Revenue Management practices relevant to training delivery.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
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