Income Maintenance Caseworker I

Wadesboro, NC - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Income Maintenance Caseworker ISalary Grade 61 Hiring Range: $34856

General Description of Duties

Under general direction this employee performs paraprofessional work involving gathering information for the determination or redetermination of the eligibility of applicants requesting financial medical or food assistance through the Department of Social Services. This worker is primarily responsible for greeting customers answering the phone processing mail copying faxing directing incoming calls and providing assistance to customers and staff. Essential functions include interviewing gathering information taking and reviewing applications and re-certifications for Food and Nutrition Medicaid Work First Family Assistance Childcare Crisis and Energy programs; reporting and documenting as changes occur in the household or income; entering and maintaining case data in the NC FAST software system; processing incoming agency mail; and maintaining records files and confidentiality. Employee must have good communication interpersonal and computer skills. Work is evaluated through case review observation customer feedback and periodic conferences.

Requirements

Minimum Training and Experience

Requires graduation from an accredited college with an associates degree in business administration accounting human services social sciences secretarial science or a related field; or graduation from high school and three years of paraprofessional administrative support or other public contact work that involves negotiating interviewing explaining information gathering and compiling data and/or analysis of data and/or the performance of mathematical or legal tasks; or graduation from high school and two years of paraprofessional administrative support or other public contact work that involves negotiating interviewing explaining information gathering and compiling data and/or analysis of data and/or the performance of mathematical or legal tasks with at least one year of such experience being in an income maintenance program (Work First Family Assistance Food and Nutrition or Medicaid). An equivalent combination of education and experience may be considered.

Special Requirement

Valid Drivers License pre-employment drug screen and background check required. All employees are E-Verified.

Application Process

Submit an Anson County application to Roslynn K. Ingram HR Manager at 101 South Greene St. Suite 240 Wadesboro NC 28170 or email Applications may be obtained at .

Open Until Filled

Salary Description

Grade 61 Hiring Range: $34856

Income Maintenance Caseworker ISalary Grade 61 Hiring Range: $34856General Description of DutiesUnder general direction this employee performs paraprofessional work involving gathering information for the determination or redetermination of the eligibility of applicants requesting financial medical ...